| T Mobile has one tower in my area I live in brooklyn new york and when the one tower that was close to me went down or had an outage i had no signal. i tried to search for another tower on my phone none it couldnt pick up another tower. so then i tried to roam onto att wireless towers and the phone in the list said att so i pressed on it to roam and it gave message restricted no access. so i called t mobile they told me to take phone and walk to another tower which is riduculous then they said they have no roaming agreements with att wireless in tHE NEW YORK area. one manager had the gall to say to carry a tower on my back which isnt funny since you cant get no service.i want to let people know anytime you cant pick up a t mobile tower or if there is an outage you cannot roam onto ATT's towers why and this is for the entire 50 states they have no roaming agreements with ATT wireless anywhere. so that means you a sitting duck. for those people who experience an outage try and roam and you will get message restricted no access to att network's towers. so for those who had an outage imagine if you could roam onto att's towers during tmobile outage you could make a call. that is the truth cause i spoke to friends who have tmobile in other states same thing happens. now i will tell you why you get more minutes for your money cause if there towers or network goes down you cant roam onto another carriers network. you are stuck with no service. they have less towers than sprint , verizon and att. thats why you get more minutes for less money. i went to another location to try to pick up another tmobile tower and no luck. t mobile told me to travel 50 blocks from where i am to pick up signal from another tower are kidding me. i waited for tower close to me to be back up. i also got an error on my bill for 200.00 billed and i didnt cancel service my phone was active i spoke to manager to get credit and correction it took over 1 month to get credit back they tried to rip me off and managers just keep lying so do the customer service reps they kept telling me in 24 hours credit will be applied. folks they lie manipulate and deceive customers. as soon as my contract expires i am switching to another carrier. it won't be sprint cause i hear and see people having horror stories with them. i am thinking either ATT or VERIZON. i wonder which is better coverage in new york? anyone know. |
