| bad customer service here we come Comcast is a company with severely lacking customer service. They are looking to expand their short term profits by laying off more employees. Looks like another short sighted CEO to me! |
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cacoPremium
join:2005-03-10
Whittier, AK | Don't thinks so. Customer Service has been ramping up for a while. In my market I've seen new hire classes of at least 30 folks for last 3 months straight. Like Karl mentioned Spotlight looks to be getting hit. I wouldn't be surprised if these employees get offered jobs in other areas within Comcast, specifically Business Services which is a growth department.
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»www.seabee.navy.mil |
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| Spotlight has had a few of those notifed their position was being eliminated that there are new positions within spotlight they should apply for. Some of these positions are revamped or combining and reassigning workload. |
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| reply to anon_coward
they are not letting the front line people go. |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | said by jt54 :
they are not letting the front line people go.
Ummm.. yes, they are.. how do you know this and where are you getting your information?
In the MPLS market, there have already been some tech, engineer, and other "front lines" let go.. there was a round of black Thursday layoffs, albeit not a huge one.. there is rumor there is another round coming soon.. but, in that case, yes, there are some administrative positions being trimmed as well... but, it's not just limited to non-front-line people. |
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Der_Idiot
join:2008-02-10
Norwood Young America, MN | ^ You are correct sir.
Front line supervisors, video support agents, spotlight and dispatch are among the 'current' eliminations. Techs are on the table and not sure yet if they'll have any positions cut yet.
Next up is business services support agents. They're being moved to residential support, and their positions are being moved to another 'centralized' state with a large number of greenhorns. I don't expect that to go well... |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | They also haven't been hiring any new techs for a while.. however, they are going to start hiring in December.. but yet, they are laying them off... sounds to me like they are trying to trim the expensive techs off for layer paid techs. |
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