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D-Link Banning Users and Deleting Posts Critical Of D-Link »
« DIR-655 1.32 firmware - DNS relay issue (fixed)  
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Timmn

join:2000-04-23
Tinley Park, IL
·AT&T Yahoo

[Help Me] DIR-615 Wireless connections loose connection once a m

DIR-615 Router, Hardware Revision C1, Firmware 3.11NA

About once a month, the none of my wireless computer will connect to the router, the SSID is still being broadcast, and signal strength seems fine, just nothing can connect.

If I unplug the router from it's power supply for about 30 seconds, that will fix the problem.

The people at D-Link email support are trying to blame the problem on my computers, signal strength, windows firewall, and my anti-virus program.

Anyone else have this problem? Any suggestions as to how to resolve it?


tipstir

join:2004-11-14
Enfield, CT
·Cox HSI


2 edits
Re: [Help Me] DIR-615 Wireless connections loose connection once

said by Timmn See Profile :

DIR-615 Router, Hardware Revision C1, Firmware 3.11NA

About once a month, the none of my wireless computer will connect to the router, the SSID is still being broadcast, and signal strength seems fine, just nothing can connect.

If I unplug the router from it's power supply for about 30 seconds, that will fix the problem.

The people at D-Link email support are trying to blame the problem on my computers, signal strength, windows firewall, and my anti-virus program.

Anyone else have this problem? Any suggestions as to how to resolve it?
No it's poor hardware design both the board and chipset. In time it overheats and degrades and shutdown. The only way to make a come back is to unplug it. What you could do is when you go to bed put a timer. Like those used to turn on/off your xmas llights on this router. Then have it shutdown when you're in bed or gone to work. This way it can keep on going without the need for you to step in. Right now that's the only fix for these type of issues.

Timmn

join:2000-04-23
Tinley Park, IL
·AT&T Yahoo

I don't know, it doesn't seem to act like a heat problem to me, I don't think that unplugging it for 30 seconds would allow it to cool down enough to make it work for another month.

Although, the timer idea sounds like a good idea, if I shut it down for about 5 minutes every night, maybe I wouldn't get my monthly failure anymore.


tipstir

join:2004-11-14
Enfield, CT
·Cox HSI

said by Timmn See Profile :

I don't know, it doesn't seem to act like a heat problem to me, I don't think that unplugging it for 30 seconds would allow it to cool down enough to make it work for another month.

Although, the timer idea sounds like a good idea, if I shut it down for about 5 minutes every night, maybe I wouldn't get my monthly failure anymore.
Well you can turn it off longer than that. I have wireless shutdown from 2am to 9am everyday to save on ECO.

Timmn

join:2000-04-23
Tinley Park, IL
·AT&T Yahoo

said by tipstir See Profile :

Well you can turn it off longer than that. I have wireless shutdown from 2am to 9am everyday to save on ECO.
I could do that as well, but, I am an insomniac, and when I can't sleep, I surf the net.


tipstir

join:2004-11-14
Enfield, CT
·Cox HSI


2 edits
said by Timmn See Profile :

said by tipstir See Profile :

Well you can turn it off longer than that. I have wireless shutdown from 2am to 9am everyday to save on ECO.
I could do that as well, but, I am an insomniac, and when I can't sleep, I surf the net.
Good to see there is more like us online.. You would be surprise to learn great men have become great mind seekers by doing just that!

Aimhere

join:2001-04-02
Green Bay, WI

reply to Timmn
I think it's just the nature of these consumer-grade routers that if they are allowed to run for a long enough period of time, they sometimes start to experience some kind of corruption in their memory that interferes with their operation. It all depends on the particular hardware and firmware versions in use, as well as irregularities or defects in the electronics. I'm lucky enough to have gotten a DIR-615 that runs like a champ, but clearly others aren't so lucky.

I also find that flakey or inadequate power supplies can cause all kinds of intermittent failures on D-Link routers. IMO D-Link simply doesn't bundle a robust enough AC adapter with any of their consumer routers. (I'm supposed to believe that a tiny adapter, not much bigger than a cassette tape, is able to pump out half an amp of current continuously, 24 hours a day, 7 days a week, 365 days a year?) I've had D-Link routers go nuts with continuous reboots, or just stop working altogether, yet if the AC adapter is replaced, they work just fine again...

To the original poster, I ask, have you tried using the "soft reboot" feature in the DIR-615's web interface? (On the Tools/System page.) If so, does it restore the wireless connectivity the way unplugging the power does, or do you still have to pull the plug anyway?

Also, what are the settings under Setup/Wireless Settings/Manual Setup? Are you using the defaults, or have you changed anything there? And are your wireless computers using D-Link adapters, or other brands? G or N, or a mix?

Timmn

join:2000-04-23
Tinley Park, IL
·AT&T Yahoo

said by Aimhere See ProfileTo the original poster, I ask, have you tried using the "soft reboot" feature in the DIR-615's web interface? (On the Tools/System page.) If so, does it restore the wireless connectivity the way unplugging the power does, or do you still have to pull the plug anyway?

Also, what are the settings under Setup/Wireless Settings/Manual Setup? Are you using the defaults, or have you changed anything there? And are your wireless computers using D-Link adapters, or other brands? G or N, or a mix?
[/BQUOTE :


I haven't tried the soft reboot yet, but in my further conversations with D-Link support, one of the things they said to try was to assign static IPs to all of the wireless devices, and I read in another forum that a few people were having problems with the DHCP server in the router.

I haven't tried that yet, too many other things need my attention at this time.

The only setting on the router that has been changed from the default, is the Channel Width setting, it's now set to Auto 20/40 Mhz.

My wireless devices are a mix of g and n, and none of them have D-Link adapters. Of the two I use most frequently, my notebook has a Broadcom chipset (BC43XX) and the other one has a TrendNet TEW-643PI Adapter.
If it makes any difference, both are running Linux.


aaronwt
Premium
join:2004-11-07
Woodbridge, VA
·Verizon FIOS


1 edit
reply to tipstir
said by tipstir See Profile :

said by Timmn See Profile :

DIR-615 Router, Hardware Revision C1, Firmware 3.11NA

About once a month, the none of my wireless computer will connect to the router, the SSID is still being broadcast, and signal strength seems fine, just nothing can connect.

If I unplug the router from it's power supply for about 30 seconds, that will fix the problem.

The people at D-Link email support are trying to blame the problem on my computers, signal strength, windows firewall, and my anti-virus program.

Anyone else have this problem? Any suggestions as to how to resolve it?
No it's poor hardware design both the board and chipset. In time it overheats and degrades and shutdown. The only way to make a come back is to unplug it. What you could do is when you go to bed put a timer. Like those used to turn on/off your xmas llights on this router. Then have it shutdown when you're in bed or gone to work. This way it can keep on going without the need for you to step in. Right now that's the only fix for these type of issues.
I've had no issues so far with the DIR-615 I set up at my girlfriends. And there are two TiVos always connected to it along with the occasional laptop and a couple of PC and a printer.

So far it has been on continuosly for three weeks. I have it set for WPA2 with AES encryption for the wireless.

The unit itself runs pretty cool. I have it sitting vertically with plenty of space around it. Now it doesn't give the superb performance of the DGL4300 it replaced, but for a $38 router compared to the $150 the DGL4300 cost me several years ago, the DIR 615 is well worth it.

And you metioned the power supply. After using the DGL4300 for several years of continuous operation it died. The cause was the power supply. I connected the DIR615 PS up to the DGL4300 to test it and it worked with that PS. But I saw no point in messing around with the DGL4300 since the DIR615 was so cheap and my girlfriend doesn't need any gigabit connections like I do at home.


tipstir

join:2004-11-14
Enfield, CT
·Cox HSI

said by aaronwt See Profile :

said by tipstir See Profile :

said by Timmn See Profile :

DIR-615 Router, Hardware Revision C1, Firmware 3.11NA

About once a month, the none of my wireless computer will connect to the router, the SSID is still being broadcast, and signal strength seems fine, just nothing can connect.

If I unplug the router from it's power supply for about 30 seconds, that will fix the problem.

The people at D-Link email support are trying to blame the problem on my computers, signal strength, windows firewall, and my anti-virus program.

Anyone else have this problem? Any suggestions as to how to resolve it?
No it's poor hardware design both the board and chipset. In time it overheats and degrades and shutdown. The only way to make a come back is to unplug it. What you could do is when you go to bed put a timer. Like those used to turn on/off your xmas llights on this router. Then have it shutdown when you're in bed or gone to work. This way it can keep on going without the need for you to step in. Right now that's the only fix for these type of issues.
I've had no issues so far with the DIR-615 I set up at my girlfriends. And there are two TiVos always connected to it along with the occasional laptop and a couple of PC and a printer.

So far it has been on continuosly for three weeks. I have it set for WPA2 with AES encryption for the wireless.

The unit itself runs pretty cool. I have it sitting vertically with plenty of space around it. Now it doesn't give the superb performance of the DGL4300 it replaced, but for a $38 router compared to the $150 the DGL4300 cost me several years ago, the DIR 615 is well worth it.

And you metioned the power supply. After using the DGL4300 for several years of continuous operation it died. The cause was the power supply. I connected the DIR615 PS up to the DGL4300 to test it and it worked with that PS. But I saw no point in messing around with the DGL4300 since the DIR615 was so cheap and my girlfriend doesn't need any gigabit connections like I do at home.
Which hardware version is that you have?


aaronwt
Premium
join:2004-11-07
Woodbridge, VA
·Verizon FIOS

said by tipstir See Profile :

Which hardware version is that you have?
The DIR-615 is the latest version, my DGL4500 I got when they were first released so I guess whatever the inital version was.
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