HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs:
 ·TekSavvy Solutions..
·Bell Sympatico
| Norstar phone system question
Anyone know much about the Nortel Norstar phone systems?
I've got an issue that's been bugging me forever at work... When viewing the CallerID log (F812), the phone number is displayed before the area code, making it impossible to dial it by just hitting a line button.
It used to work long time ago when we had a smaller system (3x8), but we switched to a 4x16 a while ago and it's been screwed ever since. The installer didn't know how to address the issue. There is also a CallPilot 100 voicemail box attached if it makes a difference.
I looked in the PDF manual for this system and I couldn't find anything about it.
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1-for-October. (1-7-4)
And now, back to your regularly scheduled losing. |
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TSI Steve
TSI Steve
Premium,VIP
join:2007-01-12
Chatham, ON
| HiVolt.
Check out: »www.sundance-communications.com/···tebb.cgi
Post a message in the Nortel forum and mark it attention to TeleMarv - he really knows his stuff.
Steve
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TSI Steve - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )
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HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs: | Thanks Steve, will do!  |
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Tikker_LoS
join:2004-04-29
Regina, SK | reply to HiVolt
what KSU do you have?
I install a fair bit of norstar
is it a BCM? CICS, MICS etc? |
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HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs: | The PDF manual I have for the system is a CICS 6.1 |
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HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs: | reply to TSI Steve
Well I've had no luck at the sundance forums. Only one reply one guy suggesting its a telco issue, which it obviously isn't.
--
1-for-October. (1-7-4)
And now, back to your regularly scheduled losing. |
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Tikker_LoS
join:2004-04-29
Regina, SK | i've been going thru a captive cics and not able to replicate what you're seeing
I'm on 7.1 software though, and I don't have a 6.1 cartridge kicking around |
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TSI Steve
TSI Steve
Premium,VIP
join:2007-01-12
Chatham, ON | reply to HiVolt
Did telemarv reply? |
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HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs: | No he didn't.  |
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