Blackberry 8330 in Cellphones, Providers, and Plans http://www.dslreports.com/forum/r23303732 en Wed, 10 Feb 2010 08:21:41 EDT Wed, 10 Feb 2010 08:21:41 EDT Re: Blackberry 8330 http://www.dslreports.com/forum/remark,23318233 KevNYC : Was this an official carrier/RIM update? First register your phone on the network (see »www.blackberry.com/btsc/search.d···=KB00510), then resend your service books via your carriers BIS site.

Common BIS sites:
Sprint »https://bis.na.blackberry.com/html?brand=sprint
Verizon »https://bis.na.blackberry.com/html?brand=vzw
AT&T »https://bis.na.blackberry.com/html?brand=mycingular
T-Mobile »https://my.t-mobile.com/Login/Default.aspx

said by ajlong See Profile :

BES accounts are for corporations, but wats a BIS for? And as far as i know i have neither one. Where could I get one though? Would the BB service line be on their website then, or do i need to talk to verizon?
BIS stands for Blackberry Internet Service, it's the package you need to subscribe to through your carrier for most of your BB features to work. It's typically around $30 a month on top of your service plan, and most carriers require you to subscribe to it before they activate your phone.]]> http://www.dslreports.com/forum/remark,23318233 Tue, 10 Nov 2009 00:59:54 EDT Re: Blackberry 8330 http://www.dslreports.com/forum/remark,23316491 ajlong : BES accounts are for corporations, but wats a BIS for? And as far as i know i have neither one. Where could I get one though? Would the BB service line be on their website then, or do i need to talk to verizon?]]> http://www.dslreports.com/forum/remark,23316491 Mon, 09 Nov 2009 18:39:06 EDT Re: Blackberry 8330 http://www.dslreports.com/forum/remark,23305333 Spensergig : It would probably help to know who your provider is.

From my very limited BB experience, looks like you lost your BB account status - that seems to control whether the BB-specific features appear.

You need to call the BB support line and have your "service books" sent to your phone.

Do you have BIS and/or BES on your account? If not, you may experience trouble getting them to send the update to your phone.]]> http://www.dslreports.com/forum/remark,23305333 Sat, 07 Nov 2009 06:16:43 EDT Blackberry 8330 http://www.dslreports.com/forum/remark,23303732 ajlong : Hey all, I have a blackberry 8330 with the latest update of both the firmware and software(both on the phone and computer). My problem is that i did an update on my service via the service(it was required for all phones), and after that my internet browser did not show up on my phone. Also my gps does not work due to the fact that it tells me that i do not have that capability, yet my service plan includes internet and GPS. Could my problem be service related or just a malfunction?]]> http://www.dslreports.com/forum/remark,23303732 Fri, 06 Nov 2009 18:42:50 EDT