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[LA] Will we have the highest HSI bill? »
« [AZ] Slow speed.  
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pagaldilz

join:2005-06-24

[VA] Internet Issue

I have been having problem with my internet connection from past couple of days. I can't surface the internet...connections seems to be lost each time whenever i try to go a website. I have to refresh multiple times.

I have called cox and according to them everything is fine on their end. I have reset the modem multiple times and all the lights are there.I used a ping tracer to find out what was going on and i kept loosing packets at this ip address 10.2.72.1 and this ip appears right after my router's ip. I am not sure if this is cox's throttling system or not.

I was given new DNS server ip address when i used them in the morning. Everything was working but now after few hours same problem appears. Since then i have changed the DNS server's IP to OPEN DNS. I am not sure what's really happening. :-(


SoonerAl
Old Enough To Know Better
Premium,MVM
join:2002-07-23
Norman, OK

»[ALL] what to post before complaining about slow speeds...?
--
"When all else fails, read the instructions..."
MS-MVP Windows Desktop Experience


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

reply to pagaldilz
said by pagaldilz See Profile :

I have been having problem with my internet connection from past couple of days. I can't surface the internet...connections seems to be lost each time whenever i try to go a website. I have to refresh multiple times.

I have called cox and according to them everything is fine on their end. I have reset the modem multiple times and all the lights are there.I used a ping tracer to find out what was going on and i kept loosing packets at this ip address 10.2.72.1 and this ip appears right after my router's ip. I am not sure if this is cox's throttling system or not.

I was given new DNS server ip address when i used them in the morning. Everything was working but now after few hours same problem appears. Since then i have changed the DNS server's IP to OPEN DNS. I am not sure what's really happening. :-(
That ip is your CMTS. packetloss there isn't a good thing. while cox's DNS needs attention, that isn't a DNS issue.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee
-
Forums » US Cable Support » Cox HSI[LA] Will we have the highest HSI bill? »
« [AZ] Slow speed.  


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