KTM300
join:2009-08-03
| Intermittant NIC connection to DSL-2540B
I bought the DSL-2540B to replace a burnt out Westell modem. I have a Dell Hybrid desktop with Vista Ultimate and a Sony Vaio with XP.
Every morning I have to try plugging the LAN cable from the Dell into each of the 4 ports on the 2540B until I get a LAN connection. I ran a diagnostic on the Dell and it reported the LAN connection had no problem. The Sony doesn't have the problem which leads me to believe it's the modem vs. the Dell. However, I did update the Dell's NIC via a Windows update and subsequently could not get a LAN connection at all. I had to Restore to the Pre-Windows Update configuration, and try all of the 2540B's LAN ports until I could get a connection.
I downloaded ta DSL-2540B firmware update but could not get it to install. I contacted D-Link support and was told the standard "firmware doesn't need to be updated unless the modem is not working."
The 2540B does have a lot of software options and settings in the menus. Are there any that might cause this type of problem? Can anyone suggest anything that might resolve this issue?
Thanks,
KTM300 |
|
jranger63
join:2008-07-14
North York, ON
| are you running the dhcp server in the router?
admin page in the router, home tab at top, lan tab on the left, check to see if dhcp is enabled, try adjusting the lease time to more than 24 hours..... i think the default is 24 hours on setup, which if you have your system up for more than 24 hours will require a refresh of the systems network connection by repairing it via right click and repair, easiest way for long connect systems is set a high dhcp lease time |
|
KTM300
join:2009-08-03
| I set the lease time to 500 but no help. Each morning I still have to plug the LAN cable in each of the DSL-2540B's 4 ports until I get a connection.
I've just ordered a USB to ETHERNET adapter to bypass the NIC and see if that's the problem.
I emailed D-Link support about the problem and they gave me a generic "it must be the PC" answer. That confirms the stories I've heard about their sad customer support.
'300 |
|
