BigVe
join:2005-07-15
Gulliver, MI | You know..
what you have and what what the cost is supposed to be.I wouldn't care if i had any specific details on mine as bottom line is still the same.What's your complaint? Isn't a good reliable connection all that matters? |
|
hyperroks
join:2003-09-30
Welland, ON | a bill that is comprehensive.
stable is good, would be nice to know what I'm paying for, my bill does not coincide with their packages at all. |
|
TSI Steve
TSI Steve
Premium,VIP
join:2007-01-12
Chatham, ON
| If you have suggestions about ways that we can improve your experience with us feel free to post in the direct forum or email us using our feedback form on our website.
FYI: Our billing processes over the last several years has progressively improved. From not sending bills unless it was requested (because it was a manual event) to automating, to sending out the invoices to everyone (via email).
The invoices include each charge line for each service you are being billed for.
You may wish to also contact our accounting team directly, by calling, if you have questions or concerns about our billing/invoice practices.
Overall in the industry we have one of the best billing systems in place. We rarely have problems with billing and when we do we rectify it immediately! 
~Props to our billing team  ~
Steve
--
TSI Steve - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )
|
|
