Uverse Remotes with green sticker that say RF in AT&T U-verse http://www.dslreports.com/forum/r23307208 en Wed, 10 Feb 2010 09:02:05 EDT Wed, 10 Feb 2010 09:02:05 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23341879 ssj4android : Can you take a picture of the RF thing on the remote?]]> http://www.dslreports.com/forum/remark,23341879 Sat, 14 Nov 2009 18:03:56 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23326571 Tanshin : I also love how crappy the picture is that he took ;)]]> http://www.dslreports.com/forum/remark,23326571 Wed, 11 Nov 2009 15:44:11 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23325676 chunk73 :
said by dave006 See Profile :

said by chunk73 See Profile :

I got the remote pictured in the ebay auction, looks the same as mine but with a green AT&T sticker instead of a blue one. In the ebay auction the picture of the remote cuts off the bottom of the green sticker, which ironically has the letters "RF" at the bottom of the sticker. You cant see that in the auction picture. I dont know if the picture was purposely taken that way to exclude the RF letters on the green sticker.

The instruction manual that I received does in fact say IR, just like in the ebay auction. Which it is an IR remote, but only for the 3 other functions not the uverse function. The uverse function is using RF.
OK, then you only have 3 of the promised 4 in 1 (sic) as advertised by the eBay seller. Just give the seller the option to correct the problem. They promised a 4 in 1 remote and since you can't control your U-verse box it does not meet your needs or the advertised function.

As posted earlier in the thread this is a very specific U-verse remote and unless you have the correct RF capability in your U-verse STB it is just not going to work.

Dave
The seller was only willing to give a store credit so i opened a dispute with ebay. I also asked him to change the description of the item so that no other users would fall victim to the misleading description but he has yet to do it. So i have a feeling he doesnt really care about the buyers that are getting scammed. He just wants the cash. Very poor business practices. ]]> http://www.dslreports.com/forum/remark,23325676 Wed, 11 Nov 2009 12:47:21 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23325655 chunk73 :
said by Tanshin See Profile :

That is so strange... I believe that somebody mentioned something earlier about this model working on newer boxes or something? Maybe these boxes had built in RF, unlike the current boxes that require the dongle.

His ad still misrepresents because he implies that the remotes are made to work with any AT&T box, and it is a "universal" remote, which it clearly does not.

EDIT: And I was looking at his picture and it has a sticker with AT&T on it. I'm not sure if you're saying that the RF is below it, or in place of the AT&T sticker.
The sticker looks just like the blue AT&T one on our current remotes, except right at the bottom of it is a small "RF" in white letters. It is right below where the picture is cut off in his ebay auction.

He also has 96 of these remotes for sale. Very curious as to how he got ahold of so many of them.]]> http://www.dslreports.com/forum/remark,23325655 Wed, 11 Nov 2009 12:44:16 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23325512 dave006 :
said by chunk73 See Profile :

I got the remote pictured in the ebay auction, looks the same as mine but with a green AT&T sticker instead of a blue one. In the ebay auction the picture of the remote cuts off the bottom of the green sticker, which ironically has the letters "RF" at the bottom of the sticker. You cant see that in the auction picture. I dont know if the picture was purposely taken that way to exclude the RF letters on the green sticker.

The instruction manual that I received does in fact say IR, just like in the ebay auction. Which it is an IR remote, but only for the 3 other functions not the uverse function. The uverse function is using RF.
OK, then you only have 3 of the promised 4 in 1 (sic) as advertised by the eBay seller. Just give the seller the option to correct the problem. They promised a 4 in 1 remote and since you can't control your U-verse box it does not meet your needs or the advertised function.

As posted earlier in the thread this is a very specific U-verse remote and unless you have the correct RF capability in your U-verse STB it is just not going to work.

Dave]]> http://www.dslreports.com/forum/remark,23325512 Wed, 11 Nov 2009 12:23:13 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23325489 dave006 : Yes, Chuck is saying that the letters "RF" are on the bottom of the Green sticker along with the AT&T logo simular to the Blue sticker on the standard remote.

Dave]]> http://www.dslreports.com/forum/remark,23325489 Wed, 11 Nov 2009 12:17:01 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23324948 Tanshin : That is so strange... I believe that somebody mentioned something earlier about this model working on newer boxes or something? Maybe these boxes had built in RF, unlike the current boxes that require the dongle.

His ad still misrepresents because he implies that the remotes are made to work with any AT&T box, and it is a "universal" remote, which it clearly does not.

EDIT: And I was looking at his picture and it has a sticker with AT&T on it. I'm not sure if you're saying that the RF is below it, or in place of the AT&T sticker.]]> http://www.dslreports.com/forum/remark,23324948 Wed, 11 Nov 2009 10:41:33 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23324542 chunk73 : I got the remote pictured in the ebay auction, looks the same as mine but with a green AT&T sticker instead of a blue one. In the ebay auction the picture of the remote cuts off the bottom of the green sticker, which ironically has the letters "RF" at the bottom of the sticker. You cant see that in the auction picture. I dont know if the picture was purposely taken that way to exclude the RF letters on the green sticker.

The instruction manual that I received does in fact say IR, just like in the ebay auction. Which it is an IR remote, but only for the 3 other functions not the uverse function. The uverse function is using RF.]]> http://www.dslreports.com/forum/remark,23324542 Wed, 11 Nov 2009 09:23:13 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23323682 dave006 : Not quite exactly as indicated in the listing, as it reports that it is a "4 in 1" (sic) per the eBay ad it should control your AT&T Uverse (sic) Receiver box.

Also the doc in the eBay picture clearly indicates that it should be an IR U-verse remote. What does the doc say the arrived with your purchase?

It could be that the Seller got bad information but, I think based on the details above you should be able to get eBay to reverse the transaction.

Dave]]> http://www.dslreports.com/forum/remark,23323682 Wed, 11 Nov 2009 00:17:59 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23323348 Tanshin : Yeah, he has at least 11 (I saw that ad, plus he has another ad that has identical content, but the title is different).

You should probably try and get EBay or something involved. Obviously this isn't something that you'd go to Judge Judy or The Peoples Court about... but I'm sure there is a way to get things resolved.

Just for kicks (and I'm curious), can you take a pic of what you got so we can see?

EDIT: So what's obviously happened is the following (based on what I've gathered):
1. You got the remote that he described (based off Model Number)
2. You did not get the remote that was pictured in his ad

Obviously, as he said, you can use it on other devices, however as you mentioned, this is not the full purpose of the remote. He specifically said in his ad:
This is for an AT&T Uverse Remote Control that is SEALED, brand new, never used. Works with your AT&T UVerse Receiver Box, TV, DVD, etc. Item includes instructions.
]]> http://www.dslreports.com/forum/remark,23323348 Tue, 10 Nov 2009 22:48:37 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23323290 walta : It seems he has a boat load of them as he still has live auction for this remote.

Walta]]> http://www.dslreports.com/forum/remark,23323290 Tue, 10 Nov 2009 22:37:59 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23321981 chunk73 :
said by Tanshin See Profile :

said by walta See Profile :

Ask the seller to send the dongle or a refund. If he refuses I would file a claim with EBay. In the photo it says “IR U-verse TV remote” It appears they sent you an RF remote. As there add is misleading you will likely gat a full refund if you insist there add mislead you.

Walta
That was exactly what I was leaning to
The seller and i have gotten into a pretty heated back and forth email fight. He definitely mislead me with the description on the listing. However his argument was that the remote would still work for the other 3 functions, TV, DVD and AUX. I told him that is true but not the reason why i bought them. I dont know if he is going to offer a refund.]]> http://www.dslreports.com/forum/remark,23321981 Tue, 10 Nov 2009 18:11:25 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23321107 Tanshin :
said by walta See Profile :

Ask the seller to send the dongle or a refund. If he refuses I would file a claim with EBay. In the photo it says “IR U-verse TV remote” It appears they sent you an RF remote. As there add is misleading you will likely gat a full refund if you insist there add mislead you.

Walta
That was exactly what I was leaning to]]> http://www.dslreports.com/forum/remark,23321107 Tue, 10 Nov 2009 15:17:21 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23317665 walta : Ask the seller to send the dongle or a refund. If he refuses I would file a claim with EBay. In the photo it says “IR U-verse TV remote” It appears they sent you an RF remote. As there add is misleading you will likely gat a full refund if you insist there add mislead you.

Walta]]> http://www.dslreports.com/forum/remark,23317665 Mon, 09 Nov 2009 22:15:04 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23315925 Tanshin : No, the IR portion should work for the AT&T side as well.

I'm not sure if you can get the dongles separately though...

EDIT: I don't know if I would pursue separate dongles... I'm looking at that ad and the manual states that they are IR remotes.]]> http://www.dslreports.com/forum/remark,23315925 Mon, 09 Nov 2009 16:49:12 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23315440 chunk73 :
said by Tanshin See Profile :

Your AT&T box does use IR normally. Did you try to reset to Factory Default like I suggested?
Yes, i tried the factory reset but with no luck. I really think these remotes are RF for the uverse portion and IR for the other 3 functions.

Does anyone know how to get just the usb dongle that they are selling with the current point anywhere remote? Would be curious to see if it would work with these.]]> http://www.dslreports.com/forum/remark,23315440 Mon, 09 Nov 2009 15:25:30 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23315385 Tanshin : Your AT&T box does use IR normally. Did you try to reset to Factory Default like I suggested?]]> http://www.dslreports.com/forum/remark,23315385 Mon, 09 Nov 2009 15:14:31 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23313128 chunk73 :
said by ozzy6900 See Profile :

said by chunk73 See Profile :

I tried to do an autoprogram with the AT&T box but it doesnt work. Does anyone know if there is an IR code for the uverse boxes that i can try?
Chunk73, Tanshin made an observation earlier that is very important. Is there or is there not a red window in the front of the remote? If there is no red window, it is an RF unit and without an RF to IR converter at the DVR or STB, the remote will not work.
There is a red window on the front of the remote however i have a feeling that is only for the IR function to control devices assigned to the other 3 keys, TV, DVD, AUX. It has to have it for those 3 keys to work as I assume those use traditional IR and RF.]]> http://www.dslreports.com/forum/remark,23313128 Mon, 09 Nov 2009 05:55:31 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23311663 Tanshin : I feel special ;)]]> http://www.dslreports.com/forum/remark,23311663 Sun, 08 Nov 2009 19:46:27 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23311548 ozzy6900 :
said by chunk73 See Profile :

I tried to do an autoprogram with the AT&T box but it doesnt work. Does anyone know if there is an IR code for the uverse boxes that i can try?
Chunk73, Tanshin made an observation earlier that is very important. Is there or is there not a red window in the front of the remote? If there is no red window, it is an RF unit and without an RF to IR converter at the DVR or STB, the remote will not work. ]]> http://www.dslreports.com/forum/remark,23311548 Sun, 08 Nov 2009 19:21:02 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23311374 Tanshin : Just as point of reference, my model number is RC1534801/00, so yours must be "newer."

As for things you can try, what about resetting the remote to it's factory defaults?
1. Press and hold the AT&T button, and, without releasing said button, press OK.
2. Release both buttons. All four mode keys should flash twice
3. Enter the code 900. The AT&T button should flash three times if done correctly.
If the light flashes once for a long time, then something went wrong and the remote is in normal operation, and you will have to start over.

I'm looking around now to see about reprogramming the AT&T key for the box.

EDIT: I'm not finding things yet, but I'm just still not understanding why that remote won't work... Factory reset should help since they come auto-programmed.]]> http://www.dslreports.com/forum/remark,23311374 Sun, 08 Nov 2009 18:40:46 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23311232 chunk73 : I tried to do an autoprogram with the AT&T box but it doesnt work. Does anyone know if there is an IR code for the uverse boxes that i can try?]]> http://www.dslreports.com/forum/remark,23311232 Sun, 08 Nov 2009 18:05:18 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23311229 chunk73 : Inside the battery compartment it says RC1534802/00

On the back it says FCC ID: RCSBC15348]]> http://www.dslreports.com/forum/remark,23311229 Sun, 08 Nov 2009 18:04:01 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23309563 Tanshin : What is the model on the one you received?

Print out the listing, and if you didn't receive what he offered...]]> http://www.dslreports.com/forum/remark,23309563 Sun, 08 Nov 2009 10:27:55 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23309171 chunk73 : here is the ebay listing i bought them from. I think i am SOL. The seller emailed me back and said he lists the model # for this reason and leaves it up to the buyer to decide most likely for CYA.

»cgi.ebay.com/ws/eBayISAPI.dll?Vi···03071493]]> http://www.dslreports.com/forum/remark,23309171 Sun, 08 Nov 2009 06:58:47 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23308199 Tanshin : Just to put it out there, this is the RF remote by AT&T:
»www.att.com/equipment/accessory-···q_model=]]> http://www.dslreports.com/forum/remark,23308199 Sat, 07 Nov 2009 21:49:00 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23308068 Crysin : Anyways why would you buy replacement remotes that are used? If they're on Ebay, there's likely going to be something faulty with them. Not saying Ebay is bad, but i would tend to stave away from buying electronics on it.]]> http://www.dslreports.com/forum/remark,23308068 Sat, 07 Nov 2009 21:14:56 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23308023 Tanshin : Possible duped purchased?

Is there a "window" on the front of the remote (I haven't seen the RF ones)? If there is, you should be able to use IR. If IR isn't working, you'll have to program the remote with the box I guess...]]> http://www.dslreports.com/forum/remark,23308023 Sat, 07 Nov 2009 21:03:19 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23307991 ILpt4U : A Gray remote with the Green AT&T Sticker on the bottom for RF?

I believe these are for STBes that never made it to installs...

I actually have a couple of these RF remotes

Cisco makes an IPTV receiver that is similar to the Dish Network DVR in that it can feed multiple TVs, and the "slaved" TVs are controlled via RF remotes

I think this is where those old U-Verse RF remotes came in -- but those receivers were never used (AFAIK) for U-Verse]]> http://www.dslreports.com/forum/remark,23307991 Sat, 07 Nov 2009 20:56:10 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23307522 anon : This should shed some light on it. You apparently didn't get the USB adapter receiver part?

»utalk.att.com/utalk/board/messag···d.id=138]]> http://www.dslreports.com/forum/remark,23307522 Sat, 07 Nov 2009 19:02:13 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23307530 Keoway : I notice that the RF remote is "out of stock" at the AT&T store.
»www.att.com/equipment/accessorie···otes.jsp

Is the USB adaptor/dongle compatible between green labels and blue labels?]]> http://www.dslreports.com/forum/remark,23307530 Sat, 07 Nov 2009 18:54:45 EDT Re: Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23307395 Crysin : They should work, all RF means is Radio Frequency, Uverse boxes may need an attachment for use of RF but i'd doubt it. RF just has a longer range than IR, which are the normal ones.]]> http://www.dslreports.com/forum/remark,23307395 Sat, 07 Nov 2009 18:16:23 EDT Uverse Remotes with green sticker that say RF http://www.dslreports.com/forum/remark,23307208 chunk73 : I bought some replacement remotes for my uverse boxes on ebay and realized they dont work. They dont have the blue stickers like my old remotes, they have green stickers that say RF on them.

Any way to make these remotes work with my boxes?]]> http://www.dslreports.com/forum/remark,23307208 Sat, 07 Nov 2009 17:19:32 EDT