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Forums » Up and Running » Security » Spam, Scam and Phishbusters » [Scam] Ebay's Motor Vehicle Protection Program (VPP)
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Jdiva

join:2009-11-07
Orange, NJ

[Scam] Ebay's Motor Vehicle Protection Program (VPP)

Hello,
I'm a college student who's been looking for a used car to buy. A lot of the ones I came across mentioned the Ebay Vehicle Protectio Program. So when I finally found one that I was really interested in, I didn't question the whole Ebay thing because I've been hearing it from other sellers. As eager as I am to get a car, I of course decided to go with this one specific buyer, I sent him my info so that he can let the supposedly "Ebay Agent" know that I'm his selected buyer. For a few days, all three parties (myself, the seller, ad the Motor Vpp) have been emailing each other daily, without missing a beat. I asked a lot of questions to make sure this was ligit, and finally on mon.nov 2nd, I sent out the payment through Western Union, faxed them the receipt and everything I was told to do.

Eventually they got back to me, saying that they did recieve the payment and that they'll email me soon (12-24 hours) with a tracking number and the arrival date of my cargo. It is now sat.nov.7th and still no word from either party (seller or agent). I have sent them about 3-4 emails asking about the progress of the process, and they have yet to respond to me about my concern. It looked so real, because the seller sent me the carfax and everything as far as the vehicle's records. I really don't know what else to do. I thought I was being careful enough by consulting my mother for every bit of advice before I made my final decision, but obviously I thought wrong. I need to find a way to get my money back asap.

Any suggestions...Anyone?!
Thank you,

MGD
Premium,MVM
join:2002-07-31
Fort Lauderdale, FL

You can contact Western Union and obtain the details on who and where the money was picked up at. You should also notify Western Union that it was a fraud. However, there is zero chance that you can recover the money.

It is difficult to even give you any suggestions on other options to file complaints, without any specific details on the transaction.

Where did you find the car listed, Craigslist ?

Post the email address of the criminals that you were corresponding with.

Post any website links that they gave you.

Post a copy of the Western Union instructions, showing the name and address of who and where to send the money to.

Redact your info name, email address, etc.

File a complaint at »www.ic3.gov

Western Union or MoneyGram should NEVER EVER be used for a purchase transaction.

Never purchase vehicles that you cannot go look at.

MGD

Jdiva

join:2009-11-07
Orange, NJ
reply to Jdiva
Ok...thank u, I sent a report to ic3. I hope this works out. Thx again 4ur help


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

reply to Jdiva
I'm curious, did you read the terms of the eBay VPP located at the eBay Motors web site? If not why not? How did you determine that you were eligible?

eBay Motors > Buy > Vehicle Purchase Protection
»pages.ebay.com/ebaymotors/buy/pu···tection/
quote:
Eligibility Requirements

Participation in the VPP program is subject to the following eligibility requirements:

You have successfully completed the purchase of a vehicle* priced at more than $100 from one of the following categories on the eBay Site:

Car and Truck
Motorcycle
Go Kart, Scooter, and Moped
ATV
Personal Water Craft
Snowmobile
Boat
Bus
Commercial Truck
RV or Camper
Race Car (not street legal)
Trailer (non-RV)
Dune Buggy / Sand Rail

Note:
* You will be deemed to have successfully completed the purchase if you receive confirmation in your "My eBay" that you have successfully won, or purchased, an item through an auction, Buy It Now, or Best Offer.
Did you check for warnings or articles about scammers and their tricks?

Craigslist Scams and Fraudulent Use of Vehicle Purchase Protection
»forums.ebay.com/db1/topic/Ebay-M···10078002
quote:
All members should read this important warning.
If you shop on websites other than eBay, you should exercise caution if someone emails you claiming to be an eBay representative!


We are seeing an increase in reports of fake eBay Motors transactions that originate automotive websites other than eBay, such as Craigslist.

Fraudsters are sending online shoppers fake email messages claiming to be from the eBay Trust and Safety Department, the eBay Motors Finance Center, an eBay Escrow Agent, or from the eBay Vehicle Purchase Protection Program. These emails are all fake and often contain links to spoof websites that contain pages that look like authentic eBay Motors web pages, but are not. The fake eBay sites might even ask you for personal information and then send you fake eBay “Personalized Payment” instructions.

Don’t be fooled! If you are shopping on Craigslist or another website that offers classified ads, you should follow the community warnings (such as these from Craigslist) and meet and pay the seller in person. And if you exchange emails with someone who claims to be an “agent” of eBay you should be very cautious. Fraudsters often send spoof emails that appear to be from eBay (or one of our partners), but are not.

Never pay with MoneyGram or Western Union. Western Union and MoneyGram are prohibited as a payment method on eBay Motors. eBay will never recommend that you use either to pay for a vehicle.

It is important to remember, eBay does not “validate” listings, provide escrow services, or make payment arrangements on behalf of sellers. To verify that an email claiming to be from eBay is legitimate you should sign in to your My eBay account and check your In Box. If the email is legitimate you will find a copy in your My eBay In Box. If you don’t find the same message in your In Box, it is fake.

If you have more questions about spoof emails and "phishing" fraud, or how to report suspicious listings or emails, please visit our Security Center. Also, at the top right corner of the eBay home page is a link to Live Help, where you can start a live chat session with an eBay customer service representative who can help you verify whether a listing is authentic.

If you feel you were defrauded when you were shopping on the Craigslist site you may use this link to contact Craigslist.
If the VPP is mentioned in an ad off of eBay or in an email response to you that you replied to that was not at eBay and there is no link provided to the eBay Motors web site that is 100% telling you that every single one of those are scams and the vehicles do not exist at that price or with free shipping. People don't ship cars at their expense with 3 or 5 or 7 day inspection periods, only the scammers use that as a selling trick to get your money away from you.

Did you tell Western Union what the reason was that the payment was being transferred for? Did they tell you money sent with them is not refundable or held in a escrow if you later change your mind? Did they warn you that scammers use their service to sell cars that do not show up at »www.motors.ebay.com web pages and that they are not part of eBay plus they have nothing to do with eBay's VPP?

Were any of these emails from eBay.com and did they direct you to only make the purchase at »www.motors.ebay.com? Did any of the emails also show up in your inbox at your eBay.com member's page like they are supposed to do also? If no, then that means they are 100% fake.

What did the scammers say or do that made you believe eBay would cover a transaction that you didn't initiate through/didn't buy through a eBay web page/auction page?

Sorry to hear that you were taken advantage of and have lost your money.

HTH
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

music man

join:2008-08-12


1 edit
reply to Jdiva
"Eventually they got back to me, saying that they did recieve the payment and that they'll email me soon (12-24 hours) with a tracking number and the arrival date of my cargo".
Does this mean that you were directed to an " independent" escrow service? How were you to use the tracking number? I ask as there are lots of fake escrow websites being created by Romanian criminals to support this type of fraud.

Jdiva

join:2009-11-07
Orange, NJ

reply to Jdiva
Yes I did a brief research, but obviously not enough, bc I'm just now finding about all of this. Sadly, it took them getting my money b4 I went deep into the research.
And they said they were gonna get back to me within 12-24 hours after receiving the money (to give me a tracking #), but that never happened. Once they got the money, I faxed them the receipt and they emailed me saying that they got it and then they will get back to me soon, but like I said I never heard from them since then. It's been exactly a week now :-(

MGD
Premium,MVM
join:2002-07-31
Fort Lauderdale, FL

You may be able to get more specific advice, if you post the information that I requested above, wbsites that you were given, the Western Union instructions, etc, etc.

In addition, that information will also alert other victims who may be in the process of being duped also.

MGD
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