http://www.dslreports.com/forum/Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23308537 en Fri, 10 Feb 2012 23:13:41 EDT Fri, 10 Feb 2012 23:13:41 EDT http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23313271 If I remove info@xxx.net from the Outlook Express account "reply to" address....then everything seems to work fine!!

Maybe an over zealous spam filter is using the backscatterer rbl list.

»www.backscatterer.org/]]> http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23313271 Mon, 09 Nov 2009 07:52:51 EDT http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23311848 http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23311848 Sun, 08 Nov 2009 20:32:21 EDT http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23311774 http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23311774 Sun, 08 Nov 2009 20:13:11 EDT http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23310562
I configured an Outlook Express "account" with info@xxx.net as my "reply to" address. If I configure this account to use the Embarq outgoing server (smtp.embarqmail.com) and then try to send an email to anyone, the email does not reach the intended recipeient....like the embarq outgoing server is just dropping it. I get no bounceback message so as far as I know the email went through....but it didn't!

Next I configured this Outlook Express account with several different outgoing servers: gmail (smtp.gmail.com) and godaddy (smtpout.secureserver.net) and then try to send an email to anyone. It works!! But...if I try to send an email to someone with an embarq email address (*@embarqmail.com) then I get the following bounceback message:

Hi. This is the qmail-send program at p3plsmtpa01-07.prod.phx3.secureserver.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

208.47.184.2 failed after I sent the message.
Remote host said: 554 5.7.1 [SC12] Your email was rejected for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. Please contact your Email/Internet Service Provider for additional help.

So...I presume this is telling me that the embarq incoming mailserver is blocking my address from going to any embarq customer.

If I remove info@xxx.net from the Outlook Express account "reply to" address....then everything seems to work fine!!

Incidentally...I've been using Outlook Express for all my email accounts for years and never had any kind of problems until a few weeks ago. I have tried three different computers...all of which used to work with the Outlook Express settings. All of them now have the same problem.
]]> http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23310562 Sun, 08 Nov 2009 15:13:44 EDT http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23310437
What email client are you using? What is the address you are having trouble with? Do you have a static IP, your own domain, or run your own mail servers?]]> http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23310437 Sun, 08 Nov 2009 14:38:12 EDT http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23309520
I've written to joey (see above) but knowing the name of the department I have to contact really helps. But...how do I contact that department? The only phone number I have is the "customer support" department on my phone bill...and I've been on the phone with them for hours and they have indicated they have no idea how to help.

Thanks very much!!

Jeff]]> http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23309520 Sun, 08 Nov 2009 10:14:57 EDT http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23309268 http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23309268 Sun, 08 Nov 2009 08:26:06 EDT http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23308587 , who might be able to help you out. You can either register at this site and send him a private message or you use the email address listed on this page: »/useremail/u/1583455
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The foundations of character are built not by lecture, but by bricks of good example, laid day by day.]]> http://www.dslreports.com/forum/Re-Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23308587 Sat, 07 Nov 2009 23:43:11 EDT http://www.dslreports.com/forum/Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23308537
I've spoken with the Embarq hi-speed internet folks for hour at a time (several times) and none of them have a clue as to what is going on or who I can contact to correct this.

Thanks very much!]]> http://www.dslreports.com/forum/Who-to-contact-at-Embarq-to-stop-blocking-my-email-address-23308537 Sat, 07 Nov 2009 23:24:54 EDT