http://www.dslreports.com/forum/Connectivity-Connectivity-Problems-23309069 en Thu, 09 Feb 2012 03:42:15 EDT Thu, 09 Feb 2012 03:42:15 EDT http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23312203 said by LambShankz:

Moving in a few days so probably not going to try and get a tech visit, and I can't really remove the router for troubleshooting since I can't connect my laptop without it.
no NIC in the laptop?!?!?!]]> http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23312203 Sun, 08 Nov 2009 21:49:20 EDT http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23311882 squirral chewed the line
tempature changed.
water got in somewhere.
A million small things, but if you are moving don't worry about it, look towards your new connection.]]> http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23311882 Sun, 08 Nov 2009 20:38:24 EDT http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23311275 http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23311275 Sun, 08 Nov 2009 18:15:51 EDT http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23310554 --
Tech at the Beach.
I speak for myself, not my employer.]]> http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23310554 Sun, 08 Nov 2009 15:05:27 EDT http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23310245
Downstream Value
Frequency 597000000 Hz
Signal to Noise Ratio 37 dB
QAM QAM256
Network Access Control Object ON
Power Level -4 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 3
Frequency 37000000 Hz
Ranging Service ID 32
Symbol Rate 5.120 Msym/s
Power Level 54 dBmV

Moving in a few days so probably not going to try and get a tech visit, and I can't really remove the router for troubleshooting since I can't connect my laptop without it.]]> http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23310245 Sun, 08 Nov 2009 13:47:10 EDT http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23309166 http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23309166 Sun, 08 Nov 2009 06:52:19 EDT http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23309106 a} a new firmware is being rolled out for the SB5120 and some of them are have trouble with it/after getting it. (less likely, yours seems to be recieving and understanding the file)
b} Your upstream power level is too high/right at the limit, and probably going over causing a resync/restart.
You probably need a tech visit for some rewiring or adjustments, but you might be able to test this by temorarily removing the spiltter (and tv) and connecting the modem there, directly to the incoming cable. This should improve the upstream and downstream powerlevels.
If it works, post the new power levels back here.]]> http://www.dslreports.com/forum/Re-Connectivity-Connectivity-Problems-23309106 Sun, 08 Nov 2009 05:34:43 EDT http://www.dslreports.com/forum/Connectivity-Connectivity-Problems-23309069
Here is the information it says I should post on here

Signal

Downstream Value
Frequency 597000000 Hz
Signal to Noise Ratio 36 dB
QAM QAM256
Network Access Control Object ON
Power Level -7 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 3
Frequency 37000000 Hz
Ranging Service ID 32
Symbol Rate 5.120 Msym/s
Power Level 54 dBmV

Logs

Time Priority Code Message
2009-11-08 01:24:15 7-Information SNMP: Working in SNMP V1/2c Only NmAccess mode
2009-11-08 01:24:13 7-Information INITIALIZATION COMPLETE - MODEM IS OPERATIONAL
2009-11-08 01:24:13 7-Information B401.0 Authorized
2009-11-08 01:24:13 7-Information PROG: SW Download File name the same as currently run.
2009-11-08 01:24:13 7-Information SEC: Co-Signer CVC from configuration file was verified
2009-11-08 01:24:12 7-Information REGISTRATION COMPLETE - Waiting for Operational status
2009-11-08 01:24:12 7-Information REG: Capability type isn't supported by CMTS
2009-11-08 01:24:12 7-Information Registration file - downloaded
2009-11-08 01:24:10 7-Information Trying to download Configuration file ...
2009-11-08 01:24:10 7-Information Time of day - retrieved
2009-11-08 01:24:10 7-Information DHCP - parameters acquired
2009-11-08 01:24:10 7-Information DHCP: ACK: Setting (*) CM TFTP Boot file: d11_m_sb5120_silver_c01.cm
2009-11-08 01:24:10 7-Information DHCP: Setting CM IP address to: 73.98.169.136
2009-11-08 01:24:10 7-Information DHCP: Setting (*) CM Syslog Server address to: 0.0.0.0
2009-11-08 01:24:10 7-Information DHCP: Setting (*) CM Time Server address to: 68.87.69.18
2009-11-08 01:24:10 7-Information DHCP: Setting (*) CM Subnet mask to: 255.255.240.0
2009-11-08 01:24:10 7-Information DHCP: Setting (*) CM Gateway address to: 73.98.160.1
2009-11-08 01:24:10 7-Information DHCP: OFFER: Setting (*) CM TFTP Boot file: d11_m_sb5120_silver_c01.cm
2009-11-08 01:24:10 7-Information DHCP select: Setting (*) CM TFTP Server address to: 68.87.69.18
2009-11-08 01:24:10 7-Information DHCP: Offered (*) CM IP address to: 73.98.169.136

If anymore information is needed I will gladly get it, Thank you for any help you can give.]]> http://www.dslreports.com/forum/Connectivity-Connectivity-Problems-23309069 Sun, 08 Nov 2009 04:27:56 EDT