tempnexus
Premium
join:1999-08-11
Boston, MA
| Asus G71 Notebook won't turn back on
Ok so I had the notebook for about 3 months now. It works great, it 's running Vista 64bit...however it always takes forever to shutdown. So normally I just close the lid and the notebook shuts down (eventually...2 to 4min). On Friday I had the same issue, notebook was taking forever to shutdown and I had to catch a train. So I close the notebook and shove it into my notebook bag (as I always do). Today (Sunday), I take the notebook out and try to power it on...no go.
So I think the battery is dead, that's ok, I take out my power brick and plug it into the notebook. I can see the Charge Light go on but the notebook won't power on. I keep pressing the power button I even hold the power button for few seconds....no go.
So I unplug the notebook from the power brick and I remove the battery...wait 20 seconds...plug just the power brick in (without the battery)....no go...then just the battery...no go...then both again...no go.
So basically the notebook is DEAD. What gives? I had many notebooks in my life and even if the notebook failed to shutdown once I put it into my laptop bag I knew it would not overheat since all my previous notebooks had a thermal shutdown protection...that killed all power to the notebook if/when the Tc temp read higher then the predefined limit. Did Asus failed to initiate the thermal safeties? That is the only thing that I can think of would have break the notebook. My only theory is thermal...that the notebook has never shutdown after I placed it in my notebook bag and it overheated.
Any ideas would be greatly appreciated before I am forced to turn this heavy brick into Best Buy Geek Squad. Also, has anyone dealt with Best Buy Geek Squad before? Can I bring it to any best buy? or do I have to bring it to the one where I purchased it from? How long does it normally take to have it return? |
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Jahntassa
What, I can have feathers
Premium
join:2006-04-14
Conway, SC
| Take out the battery and let it sit, unplugged, no power, for a good half hour, then try again.
If you have a warranty through Best Buy then you should be okay, but there have been good and bad stories about Geek Squad repairs, repair times, and how long it takes.
If you don't have a BB warranty I would try to see if ASUS will honor their warranty instead. |
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