As I went into the customer enterance I was met by 1.25 inch thick BULLET PROOF glass that was between myself and the ladies on the other side of the desk. I had to give her the reciever thru a double door contraption that was built into the enclosure.
..it's the kind of thing that makes you go "Hmmmm"?!
lol you read the hate and venom spewed towards CSR's on this and other forums, and you wonder why comcast csr's need to be protected behind bullet proof glass?