ml_mazda_200
@comcast.net
|  helpful representative from helpmedownload
I just wanted to let everyone know that this company must have revamped their customer service from the initial postings have been seeing. I was mortified to find this charge on my account after reading some of the postings here and on other sites. I e-mailed the customer service department (I used the e-mail given on this website) and received a response in less than 24 hours stating they would refund my credit card right away. The representatives name was Vincent, and he was very prompt and polite in his e-mail. So if anyone else finds a charge they did not intend for please try getting in contact with the company because I think they are now trying to do the right thing since so many people have been complaining. I will let everyone know whether the charge is actually refunded, but so far so good! |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | when does a leopard change its spots? |
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Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX | reply to ml_mazda_200
The proof is in the pudding, as the saying goes.
Did they in fact refund your credit card? |
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Kibbles
Premium
join:1999-07-31
Mission Viejo, CA | reply to ml_mazda_200
If they were doing the "right thing" why were they even doing unauthorized charges? 
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»www.angryrenter.com/ |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| reply to ml_mazda_200
said by ml_mazda_200 :
I just wanted to let everyone know that this company must have revamped their customer service from the initial postings have been seeing. I was mortified to find this charge on my account after reading some of the postings here and on other sites. I e-mailed the customer service department (I used the e-mail given on this website) and received a response in less than 24 hours stating they would refund my credit card right away. The representatives name was Vincent, and he was very prompt and polite in his e-mail. So if anyone else finds a charge they did not intend for please try getting in contact with the company because I think they are now trying to do the right thing since so many people have been complaining. I will let everyone know whether the charge is actually refunded, but so far so good!
So you are saying that it is OK to steal from you using your Credit Card making an unauthorized charge and that I would be unconditionally forgiven if I am polite to you when you fiugure it out then call me to ask for your money back (that I wait to finally give it back 30 days later)?? That's OK with you??
But I only return the money to those that know to call, so if I slip by 50% of 100,000 charges of $29.95, I get to keep all that because those people didn't ask for their stolen funds back like you did?
Thanks!
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rzaruba
join:2000-08-04
| reply to ml_mazda_200
quote:
I will let everyone know whether the charge is actually refunded, but so far so good!
Of course, shill, they are going to refund your money, they need to do this to create the air of legitimacy.
As long as nobody reports fraudulent transactions, they are good to go at a minor CODB. |
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