bicker
join:2007-05-10
Burlington, MA
1 edit | Troubles Getting Clear Information and Commitments from FiOS
I'm on the line with Verizon right now: Could someone quickly confirm something for me? Does FiOS TV not provide any analog television service? |
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jefe
Premium
join:2001-05-19
Northport, NY | Re: Analog Service
They do not. You have to have a box for any analog TV. |
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bicker
join:2007-05-10
Burlington, MA | Okay, so I basically need to find out if anyone with a TiVo Series 1 has gotten one of FiOS's boxes to work with the S1. |
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Grampy
join:2009-11-10
Hudson, MA | Yes, we have two S1's with FiOS boxes on one S3 with cable cards |
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bicker
join:2007-05-10
Burlington, MA
| Thanks... it's academic. I finally got to talk to a manager. He said that they will only connect the router to the ONT via wires that they tack to walls and floors and ceilings... they will not snake them through the walls. No frakking way that that is going to be acceptable. Ugly wires exposed running up two flights of steps? Ridiculous. |
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jefe
Premium
join:2001-05-19
Northport, NY | Then run the wires yourself (which is what I did) or hire someone else to do it.  |
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bicker
join:2007-05-10
Burlington, MA | Nah. Too much work and/or expense, given where they have to be run. It's just not worth that much. |
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jefe
Premium
join:2001-05-19
Northport, NY | Judging from your other post, it sounds like it's your wife you have to convince.  |
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KenAF
join:2006-01-23
Arlington, VA | Is there a reason you can't use the same coax as your existing cable modem? |
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bicker
join:2007-05-10
Burlington, MA | The coax won't help us put the router two floors above where the ONT would be. |
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nowayout
join:2009-06-22
Allentown, PA | No coax on the second floor to place a second moca for the router? |
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KenAF
join:2006-01-23
Arlington, VA
4 edits | reply to bicker
quote:
The coax won't help us put the router two floors above where the ONT would be.
Don't you already have coax coming into your house somewhere? When possible, Verizon likes to re-use the existing coax line and avoid new coax runs. You can put the Verizon router anywhere in your home that you have a coax outlet. It does not need a direct connection to the ONT; the router works anywhere so long as the ONT is connected to the coax somewhere (anywhere) inside or outside your home. |
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bicker
join:2007-05-10
Burlington, MA
1 edit | This is directly contrary to what the manager at Verizon told me. WTF?
No, truly: W T F ? |
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darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR | Risk?? I was a Comcast TV customer for many years; there was zero risk in switching to Verizon FiOS -- we're using the exact same coax and the Vz router is precisely where the Comcast modem used to be... |
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PoloDude
Premium,VIP
join:2006-03-29
East Northport, NY
 ·Verizon FIOS
| reply to bicker
Verizon will run 1 coax to wherever the router needs to be. They will NOT snake walls. It can be very time consuming and then half way thru you find out there is a blockage in the wall.
So...
Run it yourself,hire an outside person to do it or figure out a way to get there exposed. Outside maybe? |
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bicker
join:2007-05-10
Burlington, MA
2 edits | My house is fully wired for coax. The big mystery, now, is why the manager at Verizon made it clear that they wouldn't snake Cat5 to support the router in my loft. I had already made it clear that the house had coax everywhere... evidently didn't register in his head.
Geez.
I guess I'm back to square one tomorrow.
Why don't they actually have customer service people who explain how the product they're offering really works? They essentially chased a customer away. How could that be beneficial to them? |
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jasg
join:2008-12-13
Seattle, WA
 ·Verizon Online DSL
| reply to bicker
said by bicker  :Thanks... it's academic. I finally got to talk to a manager. He said that they will only connect the router to the ONT via wires that they tack to walls and floors and ceilings... they will not snake them through the walls. No frakking way that that is going to be acceptable. Ugly wires exposed running up two flights of steps? Ridiculous. Doesn't sound as if you spoke to an install manager.
In any case, the ONT is installed, the rest is much like cable TV. Just think of the ONT output as the equivalent to a Cable drop.
The only connection between the ONT and the router is RG6 Coax. At some point between the ONT and the router, they will put in a 2way splitter - one leg is TV, the other goes to the router.
As long as you want the router in the same location as your cable modem, no problem.
From the router, Cat 5 or 6 to your computers is your responsibility as are the coax runs to your TVs. Again, just like cable TV/HSI.
FWIW, I don't know of any provider these days who will do wall fishing for new cable runs. They will sub-contract it out or put you in touch with a contractor who will do the work. To much time and liability for the Verizons and Comcasts of the world. |
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chitchatjf
join:2008-07-13
Lawrence, MA
| reply to bicker
When they installed it in my apartment it was all new white wires.
The ONT was installed in the closet and they they actually put a hole between the closet and the den and had a two way splitter by set one with the DVR also in the den then the wire continued into the bedroom where they put the router by the PC and a three way splitter with one wire going into the second box and a second into the router |
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..
| reply to bicker
said by bicker :My house is fully wired for coax. The big mystery, now, is why the manager at Verizon made it clear that they wouldn't snake Cat5 to support the router in my loft. I had already made it clear that the house had coax everywhere. You have not made it clear what it is that you're trying to do.
You got a through explanation of your options in this thread:
»[northeast] Comparison of FiOS Broadband Internet to Comcast Bla
If you have coax in the loft, then put the router there and be done with it. |
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bicker
join:2007-05-10
Burlington, MA
| reply to jasg
Do We Need Cat5???????
said by jasg :Doesn't sound as if you spoke to an install manager. I had a hard time getting anyone to speak to who sounded like they cared one bit about our business.
said by jasg :In any case, the ONT is installed, the rest is much like cable TV. Just think of the ONT output as the equivalent to a Cable drop. The only connection between the ONT and the router is RG6 Coax. At some point between the ONT and the router, they will put in a 2way splitter - one leg is TV, the other goes to the router. This is how it must be: (showing coax runs, only)
-- ONT ---- splitters
|-------- kitchen STB
|-------- bedroom STB
|-------- splitter in Loft
|----------- router
|----------- CableCARD device
Is that okay? Is there anyone here who sees a problem with that arrangement?
said by jasg :As long as you want the router in the same location as your cable modem, no problem. No one mentioned to me that there is a separate cable modem. I was under the impression that the ONT acted as the cable modem. If that is not the case, what cable modem model does FiOS typically use in the northeast? |
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