said by fiberguy:Normally I would agree with you 100% on this one.. however, some providers won't even let you sign up with your own phone with out a "contract".. and even then, these contracts are completely 1-sided agreements.. The providers have all of the control and can additionally terminate the contract ON you... however, you have no ability to terminate it on them for lack of performance.
Like I said, I'm usually the first one to tell people "don't buy it if you don't like or agree with it" or "don't sign the contract and pay full price" (which is THE smartest thing to do) but these days, it's WAY too over lopsided on the side of the providers which IS in fact wrong.
There is a roundabout way you can terminate it for lack of performance. Simply call them whenever you experience the problem that is annoying you. Dropped call? Time to call customer service. Slow internet? Try calling support to ask if they're having a problem somewhere. Poor coverage? Try asking if they're having problems with the local towers.
