| reply to Zyniker
Re: Whoop de doo! Are you saying that overcharging isn't illegal? Or is it only overcharging by a certain amount that is illegal? What if everyone opened their bill to find it $200 more than it should be? Would it be illegal for Verizon to knowingly charge $200 over the fair amount owed?
Note that word knowingly. The "insider" quoted is claiming that this is being intentionally done. If it is a software glitch, they should fix it and apologize. If it is done on purpose (or a software glitch that they purposefully don't fix), then they are defrauding customers. Last time I checked, fraud is illegal.
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-Jason Levine
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