 WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:28
2 edits | We are here to help! coldmoon - I apologize if you felt the savings from our calling plans were not what you were advised they would be. When you mention four times the amount for international calls I compared the rates for Windstream against TimeWarner cable (for the NC area) and found them to be very competitive. You can make this same analysis with the rate plans listed below, both of which can be found from the respective companies websites.
We do not require that you use Windstream for International calls. If there is anything we can do to assist you please let us know.
International Rates
Windstream International Rates - »www.windstream.com/residential/i···bers.pdf
TimeWarner Cable International Rates - »www.timewarnercable.com/Carolina···stChar=0
BP
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We're here to help! wci.broadbandhelp@windstream.com |
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 coldmoonPremium
join:2002-02-04
Broadway, NC
 ·Windstream
| Hi BP,
thanks for the reply.
quote:
...When you mention four times the amount for international calls I compared the rates for Windstream against TimeWarner cable (for the NC area) and found them to be very competitive.
TW is not available here. The service I had for LD was Sprint which charges only 8 cents/minute (landline - landline) to the country I call frequently. Windstream charges 17 cents/minute for the same service; calls to cell phones are 26 cents/minute where Sprint charges only 17.
As I call both LL and Cell phones in that country, the charges (on average) are almost 4 times what I was paying with Sprint. As I telecommute, this is excessive and will lead to my not using Winstream for international calling as I can call using my Sprint Cell account for less when needed...
This is not very competitive...
Kind regards
Mike
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WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:28
1 edit | Have you tried checking out Vonage rates for International calls?
BP
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We're here to help! wci.broadbandhelp@windstream.com |
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coldmoonPremium
join:2002-02-04
Broadway, NC | No I haven't but will check into it. Skype is also an alternative but the call quality is usually a crap shoot...
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Returnil - 21st Century body armor for your PC |
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WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:28 | I have used Vonage personally and never really experienced any issues with the call quality. It might be a good solution for you. I have not used Skype myself so I cannot comment on it.
BP
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We're here to help! wci.broadbandhelp@windstream.com |
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