| Been there, done that I signed up with a promo offer my company had with Vonage. After I signed up, I was told the offer didn't exist. It took 5 minutes to completely sign up, but 95 minutes to cancel and I still got billed.... |
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| I have a very long cancellation story with Vonage. It took over two years, about $500 in their fees charged to my credit card and a $39.00 final disconnect fee after a whole morning on the phone and then the lady said she was really doing me a favor. I was never able to use the service during the 2 year period, due to satellite latency. They kept saying they would cancel and kept charging my credit card. It was horrible. I now have an excellent wireless for @25 a month and phone service for about $9 a month with all the bells and lights. Vonage business practices BOO! |
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