 John_WPremium join:2000-04-25 Worcester, MA | No problems canceling I canceled my Vonage service about a month ago and it was a remarkably easy process. Maybe I was prepared for the worst, but it seemed quick and easy.
It took about 3 minutes to maneuver through the prompts to finally get transferred to a account cancellation extension. A person picked up almost immediately. She offered me unlimited service for $12.95 for 12 months a few times, which I declined. And she went a head and canceled my service. THe entire process took 6 or 7 minutes. Shocked me.
Maybe I was lucky, or they were in the middle of this whole lawsuit process and didn't want to dig themselves into any deeper holes, but I have to say, my cancellation process was quick and painless. -- Team Discovery--BBR Team Helix--Cuz I Care!! |