Reviews:
 ·Comcast
 ·AT&T Southeast
| reply to r81984
Re: Vonage used standard practice for the new business model! said by r81984:I doubt it. I have used Magic Jack in hotels and in Canada. Magic Jack connects every time and no one ever has a problem calling me. That's good it works for you... that's good. But after troubleshooting (and in fact moved it to my location with a different ISP) leading to the same result all the time (call setup but voice stream not setup) then it's certainly MJ. Just because it's 100% perfect for you don't discount the folks it has not worked for. |
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 r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX
 ·AT&T U-Verse
·AT&T DSL Service
 ·row44
4 edits | Did you use the same computer or router each time?
Did you have the MJ set correctly to either "Headset" or "Handset"?
For the call to work and the voice to not definately seems like a port is being blocked on the computer, user's router, or by the ISP.
MJ uses RTP (UDP) in the port range 10,000-20,000 for audio. [Some routers do not route these properly and you probably needed to statically set the port forward or open these up in the windows firewall]
The Call is through ports 5060 and 5070.
All I am saying is these VOIP companies are set up properly and they work.
The issues that causes them not to work are out of the VOIP companies control, but yet stupid customers blame them.
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Democrats are not Socialists any more than Republicans are. |
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Reviews:
·Comcast
·AT&T Southeast
| Same computer or router: No... 2 different computer setups, one Comcast, one Bellsouth. Two different Windows operating systems. Comcast has whatever they sent for service setup, Windows is hanging my Netopia... various port allowing/forwarding done, still same issue. Doubt both Comcast and Bellsouth just happen to be blocking dynamic ports in the exact same manner.
MJ has proper handset setting.
Some are setup properly and some work, some don't work for everyone... some don't work terminating calls to certain areas, some do. It's not cut and dry. Sure there are user errors in some cases but VOIP is not 100% perfect nor is every company out there, VOIP companies can dick things up. But hey, if anyone has any issue with VOIP it must be they are stupid customer.... of course I suppose I could find the threads on here where a VOIP provider went down entirely but those must be just from stupid customers, not VOIP.  |
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r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44
| There is a difference with a VOIP provider going down (nothing has 100% uptime, especially when you do not have no control over the connection) or being not set up and one customer not working.
I am sorry but I find it very hard to believe that the problem you describe is MJ fault. It would not make any sense.
If you look at the lawsuit they say they suing over Vonage not disclosing that VOIP requires an internet connection.
Obviously alot of VOIP customer are stupid.
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Democrats are not Socialists any more than Republicans are. |
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