| reply to Karl Bode
Re: If its so bad ... said by Karl Bode:Stock bump aside, they get a huge influx of customers, most of whom are in uncompetitive markets and can't leave you even if you really suck at what you do. Who wouldn't want that? The problem has been these carriers eyes are bigger than their stomachs and they've underestimated the impact on customer support and the technical hurdles of system integration... Plenty of other choices in the Washington and Oregon markets if Frontier decides to impose the 5GB caps. They will lose out on a ton of business if this happens. |
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n2ubp
join:2007-07-13
Middletown, NY | Every month for the last 6 months my Frontier ADSL service has died, usually for a 24 hour period, always forced to run thru the level one help desk script, always has been resolved mysteriously the next morning with no on site repair, always with a phone call from the help desk saying it was a central office problem. If they can't get it right over a 6 month period with existing plant and infrastructure, what makes anyone think the overhead of new former Verizon customers combined with the typical corporate mentality of firing a ton of people after this kind of merge will result in "Space Normal" operations? |
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Mark F
join:2007-08-01
Fort Wayne, IN | reply to rifleman69
And, FIOS TV customers in Indiana, Oregon and Washington should be afraid, very afraid, because Frontier has zero experience in delivering the type of quality TV service that we have come to expect.
Losing FIOS is something that every TV lover should dread, and being taken over by a company that may not be able to provide us with anywhere near the TV service that we are used to getting has us worried. But, what more can we do but pray.
Mark F |
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