n2ubp
join:2007-07-13
Middletown, NY | reply to rifleman69
Re: If its so bad ... Every month for the last 6 months my Frontier ADSL service has died, usually for a 24 hour period, always forced to run thru the level one help desk script, always has been resolved mysteriously the next morning with no on site repair, always with a phone call from the help desk saying it was a central office problem. If they can't get it right over a 6 month period with existing plant and infrastructure, what makes anyone think the overhead of new former Verizon customers combined with the typical corporate mentality of firing a ton of people after this kind of merge will result in "Space Normal" operations? |
