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nitzan
Premium,VIP
join:2008-02-27
kudos:2

reply to matrix3D

Re: Just Call the Bank

said by matrix3D:

And that would be when you contact the credit reporting agencies to dispute it and notify them that you repeatedly called them to cancel it and they continued to bill you anyway.
Valid advice- but it's an incredible pain in the behind to actually do...

most businesses don't want to have to deal with an AG or the BBB and this usually forces their hand.
You're thinking in terms of a business that actually cares. Vonage doesn't give a damn about it's customers, and if you think an outsourced customer support agent in the Philippines making $3 an hour is going to care about you threatening them with the AG and BBB you're very wrong unfortunately.

What can you do? just don't get Vonage to begin with...

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