Wow, it didn't surprise me one bit. Whether it's voice or DSL repairs in NYC now take longer, as much as 48 to 72 hours not counting the weekend hours, especially if a field dispatch is involved.
Neighborhood has been wired up mostly for FIOS in the past 4 months but the services still hasn't roll out - and the local Verizon storefront on Main Street don't have a clue. Their last guestimate has been off target for 3 months now.
They need to change the name of the company to verizoff not verizon.
That gave me a chuckle. -- "Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini