said by Karl Bode:Problem was a worker had been in there earlier and pulled several connections just loose enough to cause noise.
Dealing with Verizon in NYC in coordinating frame relay installs for a law firm, I can't tell you how many times a call to fix something resulting in something getting "jiggled" so that we needed a dozen follow up calls...
But in today's response by Veriaon, that would be attributed to the customer not being home for the service call. Even though it was on outside issue.