WhatNowPremium
join:2009-05-06
Charlotte, NC | It is getting better but many phone customer can not check anything about their phone service but do no call the power company when a light burns out in the table lamp. Except for customers that had their service put in more then 20 years ago which may be true in older city areas the NID has a place to separate the inside from outside or the regulated from the unregulated. The biggest problem is areas where everybody has a fence and the drop connection is also back property.
From friends I can tell you the phone companies are cutting back on their repair forces and do not give the techs time or support to fix problems in the cable. In most cases they will let the cable get worse until they don't have any other options. They spend a fortune doing work arounds over several years as the section of bad cable continues to fail instead of repairing the damage. Repairs were made as soon as possible on paper insulated pairs but the phone companies have gotten spoiled with PIC pairs because they can ignore small problems in a cable until they no other option. If the PUC let them get away with bad repair times the plant just get worse.
If the phone companies would keep the plant in good repair they would save money. |
