 funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5 | Adam Lynn lays out the Case Adam Lynn of Free Press lays out the AT&T case, concluding:
AT&T’s behavior shows a clear pattern: Sign up as many iPhone customers as possible and worry about their experience later, to the extent that AT&T worried about it at all.
What should happen now? AT&T needs to fix the problems, and if it can’t, it should stop signing up new customers and making current customers pay $100 per month until it can provide a network that is true to its advertised capabilities.
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Test your Broadband connection today! -- »measurementlab.net/ |
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 RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2 | That's what I have been saying! AT&T is MILKING the iPhone for all they have. They aren't going to spend the money they are making on the iPhone to upgrade their network because they know that very soon that iPhone tree will die. And they'll be damned if they don't have money in the bank.
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CheckSite.us | YourIP.us | Reverseip.us |
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| reply to funchords
All ATT "needs" to do is monitor customer satisfaction and churn.
Plot us on a bell curve, and the vast majority of customers are oblivious to all of this and would recommend ATT to their friends. Only a tiny minority want or need more, more, more. |
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funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5 | said by JimIllinois :
All ATT "needs" to do is monitor customer satisfaction and churn.
I'd agree with you if there wasn't a 2-year term handcuffing customers to the carrier.
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Test your Broadband connection today! -- »measurementlab.net/ |
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