| reply to funchords
Re: Adam Lynn lays out the Case All ATT "needs" to do is monitor customer satisfaction and churn.
Plot us on a bell curve, and the vast majority of customers are oblivious to all of this and would recommend ATT to their friends. Only a tiny minority want or need more, more, more. |
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 funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5 | said by JimIllinois :
All ATT "needs" to do is monitor customer satisfaction and churn.
I'd agree with you if there wasn't a 2-year term handcuffing customers to the carrier.
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Test your Broadband connection today! -- »measurementlab.net/ |
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