said by pandora:On the Xbox forum, there you can appeal a ban. I forget the name of the MS employee, but she will review your ban upon request. I'm guessing she has the ability to review whatever Microsoft saw that caused them to ban the Xbox. I believe the consequence for requesting a review, if the ban is sustained, is loss of your Xbox live account.
Some have taken her up, some have not.
The argument on the linked article, seems to complain about the timing of the ban. Personally I think that is a non-issue. Microsoft can ban a hacker at any time. Personally I think 8AM on 12/25 would be the best possible time to ban a million or so consoles, but that's just me.
I agree with you on the timing. Actually I think it's perfect. What a better time to nail them than when they are most excited to play online?