Being as there is no indication where you are located at, it's hard to say what your internet connection may be like, but there definitely are areas where Charter flat out sucks, with Washington, California and Missouri, being among the leading states that suck, judging from all the complaints on this forum from those places.
I'm in MI and had Charter internet for over 9 years. Internet was simply awesome and still have their expanded cable. It's not bad, but I'm not very much of a tv watcher. Probably wouldn't even own a tv if it wasn't for wife and kid.
Never have tried their phone service as I shut my modem and everything else off everynight. They don't offer anything that appears to blow my hair back, in that category.--
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