Baltimore To Ban Lazy Cable Installs > dangerous cables

dangerous cables

Verizon would prefer that one places a new order for DSL and cancel an existing account in order to keep a promotional discounted rate instead of making customers go through the trouble of speaking with retention.

So yeah.. I'd believe Verizon would fight something like this.

reply to tmc8080
Having dealt with a lot of underground replacements in my Comcast days, it is true that the process of getting ground marked by Misutility (as they were often intentionally misspelled) could take a very long time, though whether that was due to slowness on Comcast's part or MU's, I never was sure.

I know a lot of underground replacements are done by subcontractors, so Comcast (and probably Verizon) may be worried that they personally would be held at fault when it's actually a lousy subcontractor making a hash of things. (Whether Comcast should be faulted for subcontractor actions is another matter entirely, one not best gotten into here, since it involves a lot of other issues such as which ones Comcast are legally obligated to use, etc.)

I can't speak to Verizon's excuse though, as I'm not familiar with the law they cite.
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reply to tmc8080