 PhoenixDown-- Wants FIOSPremium
join:2003-06-08
Fresh Meadows, NY
kudos:1 | They are not lazy, just stupid Had a Time Warner Cable tech come over when I wasn't home to install cable for my new tenant (2 family home).
All the tech had to do was give the tenant a new cable modem box and turn the service on in the system. Everything worked because everything worked when the last tenant left 2 months prior.
Instead ... the tech, in his infinite genius, decides to toss a ladder up against my house, drill through the wood (hitting a support beam in the process) and HAMMER holes into the brick of the house for the staples.
Mind you why he would want to run the wire along the outside when there is an established entry to the dmarc in the basement is beyond me.
I've been waiting 2 weeks for a manager at Time Warner Cable to call me back about this issue.
--
~ Insert a Funny Sig Here ~ |
|
|
|
Reviews:
 ·Mediacom
1 edit | Maybe the cable wasn't adequate. Maybe the cable wasn't routed properly (some installs require drop rerouting so it can be properly grounded). As a cable guy I take pride in what I do and try to do it right every time.
If it's a rented property all a cable co needs is a written permission from the owner and they can run cables any way they need to. |
|
PhoenixDown-- Wants FIOSPremium
join:2003-06-08
Fresh Meadows, NY
kudos:1 | I am the owner and they certainly did not have written permission.
And while I understand the need to sometimes rerun a drop, it should be to the proper dmarc point -- not haphazardly done by drilling holes in my house. Besides, the tech said he didn't have the right equipment to test the quality of the drop. Not the right answer at all and certainly not professional.
--
~ Insert a Funny Sig Here ~ |
|
approval from:
PhoenixDown 
| I would recommend you be there any time an install takes place. I used to see some horrible work done on mdu's when a LL was not present. Tenants could care lass about damage to your building and tell techs anything to get what they want. |
|
| reply to PhoenixDown
I had a stupid cable installer try to do the same thing in the house I'm renting. Then the landlord came and showed him how we were already wired inside the house. He ended up running a cable from the telephone poll in front of my house to the box already attached to it. (The previous tenant, my landlord actually, had never subscribed to cable though all the wiring was present - just not connected to the cable line going down my street) |
|
