 jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1
3 edits | Data Usage Meter Launched Today we announced the start of a pilot market deployment of our data usage meter for our High-Speed Internet Service. This deployment begins today for customers in Portland, Oregon. We anticipate deploying this usage meter beyond the pilot market beginning in the first quarter of 2010.
FAQs can be found here.
In addition to announcing this news in this forum, we have also posted information on our forums, on our Network Management page at http://networkmanagement.comcast.net (and with a special detail page at http://networkmanagement.comcast.net/datausagemeter.htm), and we have sent an email on the subject to customers in the pilot market.
While I will not specifically address why there is a 250GB monthly data usage limit, since that has been exhaustively covered before, I do want to provide you with some additional technical detail about the data usage meter.
Since we know many forum users will be curious about how the usage meter works, we commissioned an independent analysis of the usage meter by NetForecast, Inc. Their report on the system is available here on their website.
The pilot market deployment follows employee testing of the meter this past summer. We selected Portland because it is an area where we have a single Cable Modem Termination System (CMTS) platform, enabling us to control for that variable in the pilot (many markets have several different CMTS platforms).
Customers can view the usage meter by logging into Customer Central at »customer.comcast.com and clicking on the “Users and Settings” tab. From there, click on “View details” in the “My devices” section (located toward the upper right hand of the screen) and that will go to the meter page. The usage meter looks like this:
Click to enlarge
Our systems update the meter approximately every three hours, and it displays in whole Gigabytes (GB), shown over a calendar month (not a billing cycle) rounded down to the nearest GB.
We expect that many forum users may ask why this took so long to release. This was due to several factors. We were not prepared to release it until we knew it had been thoroughly tested, was in a form that was simple and easy to use for our typical customer, and had been independently tested by a third party for accuracy.
In addition, as many of you know, we have been in the process of moving from DOCSIS 2.0 to DOCSIS 3.0 and have three CMTS vendors (Arris, Cisco, and Motorola), and several CMTS models from each vendor. So, while we were in the midst of aggressively rolling out DOCSIS 3.0, we were also working to ensure we achieved a high-level of accuracy for the data sent to the data usage meter.
Thanks
Jason
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JL
Comcast
Fixed margin blowout. ~sorto' | |
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 | | Re: Data Usage Meter Launched Do you have any time frame before this will be available for all of your Portland customers?
I just checked and the only thing I have in the "My Devices" section is the Domain Helper status.
I haven't received the e-mail mentioned yet, is that e-mail triggered when the change is actually made to the individual accounts?
Earl | |
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 | jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | Re: Data Usage Meter Launched It will be coming to other parts of Portland in the coming weeks. You will get an email when we turn up your specific area. (Otherwise if we sent it now and you didn't see the meter you'd wonder what was up and be confused.)
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JL
Comcast | |
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3 edits | Re: Data Usage Meter Launched Thanks, for what it's worth, I'm in inner SE Portland.
What part of Portland did you actually deploy this to since it only seems to be a small part of Portland then?
quote:
(Otherwise if we sent it now and you didn't see the meter you'd wonder what was up and be confused.)
You mean like I was when you said... quote:
This deployment begins today for customers in Portland, Oregon.
When you should have said "limited or some customers" in Portland, OR.  | |
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| |  odmentAlrighty ThenPremium
join:2002-11-30
Warren, MI | Could I call Comcast and ask what my usage has been over the last 3 months? Maybe they should include that in the bill summary. | |
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| | |  joetaxpayerI'M Here Till Thursday
join:2001-09-07
Sudbury, MA
 ·Comcast
| Re: Data Usage Meter Launched said by odment:Could I call Comcast and ask what my usage has been over the last 3 months? Maybe they should include that in the bill summary. Think we asked that. Not me, someone remarked that electric and gas bills show prior year's data, so one can see numbers without going on line and a trend. If you see use rising slightly, steadily, maybe no issue at all. A sudden jump can mean a problem if you've not changed your usage by adding some new use model. | |
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| | | | odmentAlrighty ThenPremium
join:2002-11-30
Warren, MI | Re: Data Usage Meter Launched Ya the part about putting it on you bill. But most important if I call today can they give me my past usage of current usage where i I am at today? | |
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| | | jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | said by odment:Could I call Comcast and ask what my usage has been over the last 3 months? Maybe they should include that in the bill summary. No, you can't call and ask. But it will be online once you have the meter. It will look like this: »networkmanagement.comcast.net/da···eter.jpg
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JL
Comcast | |
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| | | | joetaxpayerI'M Here Till Thursday
join:2001-09-07
Sudbury, MA Reviews:
·Comcast
| Re: Data Usage Meter Launched j - my other thought is that somewhere there be an FAQ which lists typical file transfer sizes, or ranges. e.g "A streamed, full quality movie can be 1GB/hr." Keep in mind, with cameras now a 10MP for $100, Uploading or emailing pictures will start to be something to watch.
In the end, I suspect the streaming video is going to be the real culprit. Thanks again for keeping us updated. | |
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| | | | | | Dont know if this has been discussed somewhere, but do you know how Comcast selects customers to be a part of the trial? I still have no email for the trial... | |
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| | | | | K PattersonPremium,MVM
join:2006-03-12
Columbus, OH
kudos:1 | Re: Data Usage Meter Launched The selection is by the CMTS you are connected to. My impression was that everyone on that CMTS had access to the meter, but I'm sure Mr. L. will clarify it. | |
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| | I want to be clear, I'm not trying to bust your hump and I know you must be excited to finally be able to announce this, but there is a difference between "deploying this to customers in Portland" and the reality of only limited areas of Portland with the entire city maybe taking weeks to complete. | |
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 DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8
1 edit | The report and web site weren't totally clear, but does the meter count ARP traffic?
That can add up to several gigabytes over the course of a month... | |
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|  ctg1701aVIP
join:2008-08-07
Philadelphia, PA | Re: Data Usage Meter Launched said by DrDrew:The report and web site weren't totally clear, but does the meter count ARP traffic? That can add up to several gigabytes over the course of a month... ARP traffic is counted against the meter. I would recommend you review the NetForecast report which discusses packet and traffic overhead that is reported on the meter:
»netforecast.com/documents/NFR510···racy.pdf | |
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| |  DarkLogixTexan and ProudPremium
join:2008-10-23
Baytown, TX
kudos:3 | Re: Data Usage Meter Launched will it show historical data
(I don't mean from before the meter but so that in lets say 2013 you could look at your usage on july 2011)
or compair a whole year or are you just stuck seeing the past 3 months + current | |
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| | | ctg1701aVIP
join:2008-08-07
Philadelphia, PA | Re: Data Usage Meter Launched said by DarkLogix:will it show historical data (I don't mean from before the meter but so that in lets say 2013 you could look at your usage on july 2011) or compair a whole year or are you just stuck seeing the past 3 months + current The current version of the Usage Meter will show the last three months and the current month which is what is shown in the example images. It is an interesting idea about supplying historical data and we will mention this in future discussions with our business teams.
Thanks
Chris | |
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| | DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8
4 edits | said by ctg1701a:said by DrDrew:The report and web site weren't totally clear, but does the meter count ARP traffic? That can add up to several gigabytes over the course of a month... ARP traffic is counted against the meter. I would recommend you review the NetForecast report which discusses packet and traffic overhead that is reported on the meter: » netforecast.com/documents/NFR510···racy.pdf I asked after I read the NetForecast report because it gave somewhat conflicting info:
said by NetForecast report :
All traffic destined to or from the Internet is counted, including traffic to and from Comcast's various Internet sites (www.fancast.com, www.comcast.net, etc.). Traffic destined to or from Comcast's non-Internet services (e.g., Comcast Digital Voice, digital video, etc.) is not counted.
In addition to subscriber traffic, a very small amount of management traffic such as traffic from SNMP polls or cable modem health checks is also counted. After studying the background traffic associated with modem management, NetForecast concluded that it represents less than 1GB over an entire month. First the report said "All traffic destined to or from the Internet is counted". Then it said "In addition to subscriber traffic, a very small amount of management traffic such as traffic from SNMP polls or cable modem health checks is also counted." Although SNMP and cable modem "health checks" are specifically mentioned as being counted, neither type is ARP traffic, ARP traffic doesn't touch the internet, and ARP traffic can easily add up to over 1 GB.
said by NetForecast report :
The traffic counted includes all of the octets that must be transported over the HFC network between the cable modem and the CMTS in each direction. The DOCSIS specification defines the mechanisms for transferring subscriber traffic across the HFC network. Both ends of the network are terminated by an Ethernet interface. Then the report says "The traffic counted includes all of the octets that must be transported over the HFC network between the cable modem and the CMTS in each direction." yet it just said phone and non-internet Comcast services traffic is not counted, yet some of that phone and non-internet Comcast service traffic has to be "octets that must be transported over the HFC network between the cable modem and the CMTS in each direction".
said by NetForecast report :
Since the fundamental traffic load from the subscriber is an Ethernet frame in either direction, all other protocols placed into an Ethernet frame are counted as subscriber traffic. This means that traffic generated by IP protocol overhead as well as traffic generated by all other protocols above IP must be transferred and therefore are counted. So it's all traffic IP protocol and above, which phone is but ARP is not, and also all traffic Ethernet frame and above, which ARP and phone is... So it's all traffic, but not. I'd almost say it's counting just the traffic crossing the customer interface ports on the modem (i.e. ethernet or USB) because that would exclude phone traffic but then SNMP and "modem health checks" wouldn't be counted.
Sure to kill most ARP traffic from being counted just unplug or power down what ever device is connected to the modem, but customers with Comcast issued combo router/modems can't do that. Plus customers with multiple IPs connected through a hub or switch get multiples of ARP traffic being counted.
Oh well, it's only 1-2% of the overall bandwidth cap for a single IP customer, customers won't mind. Just say it's a "chattering interfaces tax".
BTW, the term ARP is not mentioned in the report at all. | |
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| |  espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
 ·Vitelity VOIP
1 edit | said by ctg1701a:ARP traffic is counted against the meter. CMTS -> User cable modem broadcast traffic should NOT be counted. (ie, the constant background flood of the CMTS looking for IPs in your netblocks that aren't active now and aren't likely to be active for some time)
On a Cisco uBR, for instance, if you do a "show cable modem" you'll get a list of attached modems by cable slot/portU{upstream port} and associated MAC address mapped to a SID.
If you then do a "show interface cable slot / port sid {#} counters" you can see inOctets and outOctets for each attached cable modem.
Broadcast frames transmitted on the downstream channel will increment the counters on the cable slot / port interface but not increment the counters for each SID because the frames will not have a matching outbound destination MAC.
At least that's how it worked the last time I played with it down in our local Cisco office lab. | |
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| | | jdir
join:2001-05-04
Santa Clara, CA | Re: Data Usage Meter Launched Just wondering - how does Comcast differentiate between a packet that is good (ie crc is ok) vs a packet that fail crc check?
does the count include the bad crc packet?
does the count include runt packet ?
How does one prevent DOS attack or one of those worm attack - ie millions of machine sending me 1500 bytes ping packet for days? | |
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|  JohnInSJPremium
join:2003-09-22
San Jose, CA
·PHONE POWER
·Comcast
| said by DrDrew:does the meter count ARP traffic? That can add up to several gigabytes over the course of a month... LOL, no. Maybe several MB. Maybe even 10s of MB. I guess it could be hundreds of MB. Not even close to 1 GB
At 42 bytes per message, that would be
25.5 million arp messages, or 10 ARP messages a second, 24/7/30 days.
I don't think there are quite THAT many ARP messages...
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My place : »www.schettino.us | |
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| |  CjaicemanPremium,MVM
join:2004-10-12
Parker, CO
kudos:2 | Re: Data Usage Meter Launched I have found through router logs that I get about 14 kilobits/sec of misc traffic from the cable modem (incoming and outgoing). I tested this with no machines hooked up to my router, so I know it wasn't any traffic coming from my network.
14kb/sec x 60 seconds = 840kb/min
840kb/min x 60 min = 50400kb/hour
50400kb/hour x 24 hours = 1209600kb/day
1209600kb/day x 30 days = 36288000kb/month
36288000 / 8 (to convert bits to bytes) = 4536000KB/month
4536000 / 1000000 = 4.536 GigaBytes/Month of misc traffic
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Duct tape is like The Force – it has a light side and a dark side, and it binds the Universe together | |
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| | | espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2 Reviews:
·Vitelity VOIP
| Re: Data Usage Meter Launched said by Cjaiceman:I have found through router logs that I get about 14 kilobits/sec of misc traffic from the cable modem (incoming and outgoing). I tested this with no machines hooked up to my router, so I know it wasn't any traffic coming from my network. To measure accurately you need to filter any broadcast traffic (Ethernet MAC destination of all Fs).
On a router this is simple -- measure the interface facing your internal network, not the interface facing the cable modem. | |
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| | | JohnInSJPremium
join:2003-09-22
San Jose, CA Reviews:
·PHONE POWER
·Comcast
| said by Cjaiceman:I have found through router logs that I get about 14 kilobits/sec of misc traffic from the cable modem (incoming and outgoing). I tested this with no machines hooked up to my router, so I know it wasn't any traffic coming from my network. Wow, that's a lot of crap. I don't see anywhere near that. Ok, I take it back, there are literally GB of background noise for some people.
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My place : »www.schettino.us | |
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| | | | | Well, if it is true that the modem does 14kbps randomly, and that means 4gb per month, does that mean that the average user doesnt use the internet?
How much bandwidth does a 2hr HD netflix film use?
How about a 44 minute Hulu show? | |
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| | | |  nerdburgPremium
join:2009-08-20
Schuylkill Haven, PA
kudos:1 | Re: Data Usage Meter Launched The encoding bitrate for a Netflix streaming HD movie is around 3200Kbps.....so about 3GB.
A rough estimate of a 44 min Hulu stream..about 500mb.
These are pretty rough estimates.
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[Insert Comcast employee disclaimer here.] | |
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joetaxpayerI'M Here Till Thursday
join:2001-09-07
Sudbury, MA Reviews:
·Comcast
| Jason - excellent news. I'm guessing that 90%+ customers will look for a few months and then have no reason to go back unless they radically change usage, e.g. sign up for netflix streaming or similar.
Without seeing the page live, the only feature that I might suggest adding is an email notice based on exceeding 200GB. At least a user will get an alert to throttle down if they risk cracking 250GB.
Me, I'm betting my household is at 60GB +/- 5GB.
Again, thanks for keeping us posted.
Joe | |
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| quatrixPremium
join:2005-02-11
South FL
kudos:2 | Re: Data Usage Meter Launched said by joetaxpayer:Jason - excellent news. I'm guessing that 90%+ customers will look for a few months... 99% of customers will never look in the first place because they're not the ones overusing the system. | |
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| | joetaxpayerI'M Here Till Thursday
join:2001-09-07
Sudbury, MA Reviews:
·Comcast
| Re: Data Usage Meter Launched said by quatrix:said by joetaxpayer:Jason - excellent news. I'm guessing that 90%+ customers will look for a few months... 99% of customers will never look in the first place because they're not the ones overusing the system. Right. How about "90% of those who look during the first 3 months will have little reason to ever look again"?
As I suggested, if I see my 60GB use, why would I look unless I add a high bandwidth use case such as netflix or start watching a lot of hulu? | |
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| | | K PattersonPremium,MVM
join:2006-03-12
Columbus, OH
kudos:1 | Re: Data Usage Meter Launched And you are obviously sufficiently skilled to realize that Hulu uses a lot of bandwidth.
How many Comcast users are not at that skill level? We take it for granted around here - only a true nub would fail to know that Hulu and the like generate lots of bandwidth.
My suspicion is that it is a lot, and that Comcast will continue to face folks unhappy because they have been "ambushed" by the cap/restriction/excessive use, whatever you want to call it.
I'm the one who said that Comcast did not intend to release the usage meter. I was wrong. my new guess is that Comcast still has the tiger by the tail when it comes to future unhappy customers. Saying "we gave you a meter" is not going to be an adequate answer. | |
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| | | | joetaxpayerI'M Here Till Thursday
join:2001-09-07
Sudbury, MA Reviews:
·Comcast
| Re: Data Usage Meter Launched said by K Patterson:And you are obviously sufficiently skilled to realize that Hulu uses a lot of bandwidth. How many Comcast users are not at that skill level? We take it for granted around here - only a true nub would fail to know that Hulu and the like generate lots of bandwidth. I was corrected already that most users don't know enough to look, but of the lookers, I'd imagine most would know why they look in the first place. Semantics I know. Thus my suggestion that a 200GB warning be sent. Nub or not, it would give anyone a chance to figure out what's going on *before* hitting the 250GB. Do you see anything wrong with this idea? Good to see you again, KiloPatterson. | |
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| | | | | K PattersonPremium,MVM
join:2006-03-12
Columbus, OH
kudos:1 | Re: Data Usage Meter Launched A 200 Gig warning would be fine. My point is that Comcast is going to need more tools than a usage meter to get the point across as more users consume more data on connections with more bandwidth.
They might even be forced to change the "cap". | |
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| | | | | | jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1
1 edit | Re: Data Usage Meter Launched said by K Patterson:A 200 Gig warning would be fine. My point is that Comcast is going to need more tools than a usage meter to get the point across as more users consume more data on connections with more bandwidth. It seems entirely logical to conclude that an informational alert as you passed 80%, 90% and 95% might be an interesting future feature. Other interesting features might be a widget, RSS feed, or other method to view the information. If folks have other ideas you want to throw onto the suggestion list for development, let me know.
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JL
Comcast | |
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See 10 replies to this post |
| | | | | DarkLogixTexan and ProudPremium
join:2008-10-23
Baytown, TX
kudos:3
1 edit | said by joetaxpayer:said by K Patterson:And you are obviously sufficiently skilled to realize that Hulu uses a lot of bandwidth. How many Comcast users are not at that skill level? We take it for granted around here - only a true nub would fail to know that Hulu and the like generate lots of bandwidth. I was corrected already that most users don't know enough to look, but of the lookers, I'd imagine most would know why they look in the first place. Semantics I know. Thus my suggestion that a 200GB warning be sent. Nub or not, it would give anyone a chance to figure out what's going on *before* hitting the 250GB. Do you see anything wrong with this idea? Good to see you again, KiloPatterson. For a notification mechanism how about user sets a % to be notified at and an e-mail
this way if one user that doesn't think they will use even 100GB (where GB=1024^3) then they could and if another user just wants to know at 248GB they could as well | |
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| | | | | |  DspairlPremium
join:2004-06-09
Norwich, CT
1 edit | Re: Data Usage Meter Launched said by DarkLogix :
For a notification mechanism hou about user sets a % to be notified at and an e-mail
this way if one user that doesn't think they will use even 100GB (where GB=1024^3) then they could and if another user just wants to know at 248GB they could as well I like the idea of a user set notification, it would take the liability off Comcast because they can always say hey you set your % of your cap to be notified at and you still went over. | |
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| | | | | | joetaxpayerI'M Here Till Thursday
join:2001-09-07
Sudbury, MA Reviews:
·Comcast
| said by DarkLogix:For a notification mechanism how about user sets a % to be notified at and an e-mail. Ok, but - to K's point, with so many people less tech savy (don't want to put words in her mouth) they'd likely not set the notification. So I'll agree a user setable is great, so long as it's preset for my suggested 200-240GB (whatever Comcast decides) and then the user can change it if they wish. | |
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| | | | | | | DarkLogixTexan and ProudPremium
join:2008-10-23
Baytown, TX
kudos:3 | Re: Data Usage Meter Launched said by joetaxpayer:said by DarkLogix:For a notification mechanism how about user sets a % to be notified at and an e-mail. Ok, but - to K's point, with so many people less tech savy (don't want to put words in her mouth) they'd likely not set the notification. So I'll agree a user setable is great, so long as it's preset for my suggested 200-240GB (whatever Comcast decides) and then the user can change it if they wish. I agree a defalt setting would be good
maybe also add a message in the e-mail noting that if you wish to change the threshold to ...(info on changing it) | |
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 RobIn Deo speramus.Premium
join:2001-08-25
Kendall, FL
kudos:3 | Finally!
January 1, 2010, I will compare the meter with my router's logs to see how close they are for December, 2009. | |
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| joetaxpayerI'M Here Till Thursday
join:2001-09-07
Sudbury, MA Reviews:
·Comcast
| Re: Data Usage Meter Launched said by Rob:Finally! January 1, 2010, I will compare the meter with my router's logs to see how close they are for December, 2009. I don't mean to sound cynical, but Q1 can go out to March 31. I just wouldn't bet the rest of us go live on Jan 1st. | |
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| | RobIn Deo speramus.Premium
join:2001-08-25
Kendall, FL
kudos:3 | Re: Data Usage Meter Launched said by joetaxpayer:said by Rob:Finally! January 1, 2010, I will compare the meter with my router's logs to see how close they are for December, 2009. I don't mean to sound cynical, but Q1 can go out to March 31. I just wouldn't bet the rest of us go live on Jan 1st. You're right, I meant to say whenever it goes live.
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CheckSite.us | YourIP.us | Reverseip.us | |
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DspairlPremium
join:2004-06-09
Norwich, CT
1 edit | Isn't a GB 1024MB? So wouldn't it be 4536000 / 1024000 = 4.429GB ?
Don't mind me if it's wrong i've been up for a few days straight hehe | |
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See 11 replies to this post |
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slk2kHarsh Light Of Truth
join:2002-12-05
Aurora, IL | I can't wait for the first Denial Of Service attack to put someone "over the top" .......... | |
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| jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | Re: Data Usage Meter Launched said by slk2k:I can't wait for the first Denial Of Service attack to put someone "over the top" .......... A DoS attack is unlikely to generate enough usage to significantly move the needle for someone. A bot on your PC is another matter entirely, and we see that happening today. Those are situations where our Customer Security Assurance team works with a customer to fix the situation.
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JL
Comcast | |
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 SLDPremium
join:2002-04-17
San Francisco, CA | It might be more appropriate to show a screenshot of the meter right before a user hits their limit... | |
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| | All I see under My Devices is Domain Helper
What am I doing wrong?
I am in 19152 Northeast Philly | |
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| jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | Re: Data Usage Meter Launched said by gate1975mlm:All I see under My Devices is Domain Helper What am I doing wrong? I am in 19152 Northeast Philly The pilot market is Portland. We'll move beyond the pilot early next year, after the holidays.
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JL
Comcast | |
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| | | | Re: Data Usage Meter Launched said by jlivingood:said by gate1975mlm:All I see under My Devices is Domain Helper What am I doing wrong? I am in 19152 Northeast Philly The pilot market is Portland. We'll move beyond the pilot early next year, after the holidays. Cool Thanks for the info | |
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DspairlPremium
join:2004-06-09
Norwich, CT | I think we should all just wait for it's release and not speculate to what it is before anyone has it. They promised a data meter we're getting one | |
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andyrossPremium,MVM
join:2003-05-04
Schaumburg, IL | Once the meter is national, what do you think the odds are of Comcast REDUCING the caps, based on what package you have? I'd guess Economy would be 5-10G, normal about 25G, 50G for the next up, 100G for 22M, and 250G for the 50M. | |
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| K PattersonPremium,MVM
join:2006-03-12
Columbus, OH
kudos:1 | Re: Data Usage Meter Launched I don't know about that, but I would guess that anything they do would relate to the DOCSIS 3 upgrade and how the more expensive tiers are received. For that reason I don't expect anything too soon. | |
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| | | | Re: Data Usage Meter Launched Dont know anyone here in Portland who has been selected for this trial...
You'd think after how involved I've been as a customer they would select me to be a part of the trial at least. lol | |
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 tshirtPremium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
·Comcast
| I doubt you'll see a reduction (they are selling speed, not volume, but reducing a VERY well publisied cap would be a massive PR error) In fact once D3 is fotprint wide and tuned, I think you'll see (eventually) a higher cap on the top tier(s) as a marketing tool (perhaps at a premium price)... but first ALL D3, and more channel bonding to assure the network is ready. | |
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damoxPremium
join:2002-01-07
Olympia, WA Reviews:
·Comcast Formerl..
| Looking forward to seeing it, not that I really need it because my Router has a built-in bandwidth meter, as I'm sure a lot of other folks have as well, but it should be interesting to see how mine compares to Comcast's meter. The most we've ever used since the Usage Limit was implemented, at least to my knowledge, is about 242 gigabytes. Usually we are closer to 200 gigabytes, but there were other months when we approached the 240 gigabyte mark. In any case, thanks for the update J.
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DAMOX | |
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| jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | Re: Data Usage Meter Launched said by damox:Looking forward to seeing it, not that I really need it because my Router has a built-in bandwidth meter, as I'm sure a lot of other folks have as well, but it should be interesting to see how mine compares to Comcast's meter. The most we've ever used since the Usage Limit was implemented, at least to my knowledge, is about 242 gigabytes. Usually we are closer to 200 gigabytes, but there were other months when we approached the 240 gigabyte mark. In any case, thanks for the update J. When you get the meter and do a comparison, make sure you read the NetForecast report first. It'll be interesting to see your results.
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JL
Comcast | |
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Reviews:
 ·Verizon FiOS
·Comcast
1 edit | If the statement that "99% of our customers use significantly less than the 250GB per month" then what is the point?
What is comcast's definition of significant? Also, why aren't new customers made aware of this limit? I only have been a customer since July, coming from Cablevision.
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2 edits | Re: Data Usage Meter Launched that is a good question....
Do the other 1% really use enough to make it worth their while?
Is there one guy that downloads like 7PB per month?
I gotta slow down this month... already did 64gb! | |
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1 edit | Waiting for an answer Comcast employees.
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| | | DarkLogixTexan and ProudPremium
join:2008-10-23
Baytown, TX
kudos:3 | Re: Data Usage Meter Launched they might if they wer doing PBB but they aren't so please stop acting like they are
they have however said that neithor the soft cap or the meter are based on billing period so why would they have any link what so ever to the bill | |
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 TordekMake the outages go awayPremium
join:2009-09-07
Great White
kudos:2 | Thats correct. if your CMTS does not have the applicable provisioning yet then of course you won't be a member of the trial.
There is a reason behind that. I live in a small market. So we test all of the stuff here. If they run the provisioning on the CMTS and it kills it then you'll have a lot less people affected then say you did it in a large center. Granted yes there are multiple CMTS for every region but better to be safe then sorry. | |
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| jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | Re: Data Usage Meter Launched said by Tordek:Thats correct. if your CMTS does not have the applicable provisioning yet then of course you won't be a member of the trial. Correct, for this trial it is based on your CMTS. Some other trials require you to signup, as they are not based on or tied to network upgrades, such as on a CMTS or other element (unlike the meter). I'll have one of the sort of trials looking for volunteers, and not tied to network equipment per se, in early January I think.  (not to worry - you'll all hear about it)
And all of the Portland market should be covered before end of year (really this coming week and the following - given the holiday).
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JL
Comcast | |
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| | TordekMake the outages go awayPremium
join:2009-09-07
Great White
kudos:2 | Re: Data Usage Meter Launched Nothing better then loosing Multiple CMTS' in the middle of the night because of a trial.. Jl do your HE techs hold the CMTS' hand while it goes through the updates? or is it just up north we do that.
Fun times sitting in a windowless room with AC on max like your at the north pole for x amount of hours until the thing is ready. | |
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| | | jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | Re: Data Usage Meter Launched said by Tordek:Nothing better then loosing Multiple CMTS' in the middle of the night because of a trial.. Jl do your HE techs hold the CMTS' hand while it goes through the updates? or is it just up north we do that. Fun times sitting in a windowless room with AC on max like your at the north pole for x amount of hours until the thing is ready. For the rollout of this trial, there's no maintenance performed o the CMTS. It is turning a feature on in a backend system.
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JL
Comcast | |
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| | | | Ten four alpha leader. Thanks for the replies everyone. | |
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| | Will there is a desktop or home page widget available that will give us our usage stats? I find it cumbersome to continue logging into my account to see how close I'm gettin to the cap.
Thanks. | |
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| | | Re: Data Usage Meter Launched said by schammy :
Will there is a desktop or home page widget available that will give us our usage stats? I find it cumbersome to continue logging into my account to see how close I'm gettin to the cap.
Thanks.
Agreed. | |
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| joetaxpayerI'M Here Till Thursday
join:2001-09-07
Sudbury, MA Reviews:
·Comcast
| Re: Data Usage Meter Launched said by nevadabell:I now have the meter in Albany, OR I like it Thanks for being the first to post a shot 'in action.' The fact that in the first month they still show you the prior month is great. Kudos to Comcast. For you, 83GB last month means not too much to worry about.
Happy Holidays to you. | |
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| | jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | said by joetaxpayer: The fact that in the first month they still show you the prior month is great. Kudos to Comcast. Cool - I think you're the person to actually notice that. We thought it'd be more informative if you could see what you did in the previous month than if you were starting from scratch.
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JL
Comcast | |
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| | | I'm a lightweight compared to you... | |
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1 edit | Average Joe customer here, working through the East Portland servers. What follows has been my personal experience but I suspect the majority of other Portlanders experiences are the same. I wasn't aware there was a limit of 250gb/month nor the pending meter until I got the letter just today! Slower and slower service, more outages, now this? This has got to stir the hornets nest for sure! Comcast has not used the word "unlimited" in advertising in a long time. Perhaps the next words to go should be "high-speed" and "savings" while the word "bundled" should now stand for how the cash is stored that is gotten through "encouraging" customers to purchase multiple services. That brings me to a good question: Does the time spent talking on your internet phone service count against the 250mb limit? (I think not!)
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| | Just to be clear this is GigaBytes aka GiB (base 2) not the hard drive / network standard base 10? so we wont get shafted x number of GB when we think its one not the other? thanks! | |
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| nerdburgPremium
join:2009-08-20
Schuylkill Haven, PA
kudos:1 | Re: Data Usage Meter Launched said by neufuse:Just to be clear this is GigaBytes aka GiB (base 2) not the hard drive / network standard base 10? 10^9, not 2^30
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[Insert Comcast employee disclaimer here.] | |
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| | | | Re: Data Usage Meter Launched Interesting result compared to last month.
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