US Cable Support > Comcast HSI > Data Usage Meter Launched

reply to jlivingood

Re: Data Usage Meter Launched

reply to Ted Sheckler
Usage meter is now up and working for Colorado Springs.

reply to LoPhatPhuud

reply to jlivingood
Yes, I was using the Primary acct, also one other account that has unrestricted access. It happens in both Firefox 3.6 and IE 8. Will post in the Comcast Direct forum....

reply to dannyt

reply to dannyt
Rolled out to Danbury, CT today (3/11/2010) as well.

reply to jlivingood
Lakewood CO looks to be up as well. They have my usage back to December.
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"Victory goes to the player who makes the next-to-last mistake."

reply to jlivingood
The link to Customer Central is certainly NOT THE CORRECT HOST FOR THIS METER.

The correct host for the meter, is the user's page at »www.comcast.net , and should be available every user, not just the primary on the account. Comcast has all of the user information for each user on a given account.

Placing the meter link on the help pages accessible from comcast.net is more consistent with all of the other account information available from comcast.net

Using Customer Central, a link that likely nobody uses to any extent is, well, just plain wrong.

reply to DA OH

reply to Quaoar
Comcast's web presence is so badly constructed already, that this could be a step forward in unifying its byzantine web sites into something usable.

I refer you to the Comcast Customer Central link to the help site for Xfinity on which the help topics are inverted. The "What is Xfinity?" link is at the bottom of the list, rather than at the top of the list as is traditional. This is a prime example of the lack of attention to detail and respect that Comcast is showing for its users. You know, the USERS THAT ARE PAYING YOUR BILL AND CONTRIBUTING TO YOUR PROFITS.

Comcast management should check that their web programmers are not in the janitor's closet, eating Cheetos and drinking Mountain Dew, while they play online games or watching porn movies on their laptops.

reply to jlivingood
Data meter is live for me as well. However it's SIGNIFICANTLY lower than my measured usage via DD-WRT. This can't be good..

reply to Ted Sheckler

Weird, for whatever reason I think Comcast has significantly UNDERestimated my data usage...»i40.tinypic.com/of7dvm.jpg

DD-WRT says I used a lot more in the past months, though I guess I'm about right for this month.

I actually don't have a ton of local traffic on my network (some, but not a ton) and DD-WRT's meter is on the WAN tab, suggesting to me that it does indeed only measure internet-bound traffic, which is what Comcast would see as well.

reply to joetaxpayer

reply to iansltx

reply to jlivingood
I got the email earlier this morning here in Orlando,Fl but I don't see any usage meter under the Users & Settings tab.

reply to jlivingood
Strange thing...... I don't have a data usage meter anymore? I checked it last week and it was fine, but now it's disappeared for some reason......did they move it somewhere else? It used to be in the "Users & Settings" tab, but now it's gone...anyone else having this problem?

EDIT: opppps.....Just checked it again, and now it's back. Maybe they were updating it at the time I checked earlier.....But it's back now.

reply to jlivingood
Looks like the meter is now available in the Atlanta market.