The sad sad sad part of your post is that I wouldn't put it past them.
Despite the fact that all consumer reports is publishing is the results of a survey they conducted, which uses the opinions of 50,000 people to decide where carriers stand, and to no ones surprise, Verizon came out on top again.
I understand that Verizon has their weaknesses, but this is more evidence that supports the belief that despite their shortcomings, and despite the fact that in some of the country, people will always argue that AT&T is superior, overall Verizon is doing better.
But it all boils down to the simple fact that people need to use the carrier that works best for them. That's really all their is to it.