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FS613
Premium
join:2002-11-18
Brooklyn, NY

[ Cable] Retrieval from AOL 8.0 Filing Cabinet

My next-door neighbor uses AOL 8.0 on an "ancient" Sony laptop from 10 years ago. The laptop runs under Windows 98 SE and has a cable internet connection.

My neighbor saved an email message from 10/19/09 to her AOL Filing Cabinet. This email message has a Word document attached to it.

The email is no longer on AOL's email server, either in New Mail or Old Mail. I believe that she previously deleted it from there.

She wants to open the Word document. The AOL software will not allow her to download the document so that she can open it. It will also not allow her to forward the email to me, either, so that I can download and open it for her.

The person who sent her the original email is away on vacation for 3 weeks and can't be reached.

Does anyone have any ideas as to how to get around this issue?

Any help would be greatly appeciated.

Thank you.

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