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BoomerSooner
Premium
join:2004-02-11

reply to Mele20

Re: False positive in Avast! or is it real?

Ahhh .. ok. Yes, I have that checked. I believe that only comes into play when there's a PROGRAM update though. Not after normal VPS definition file updates like the 091203 update was. I DO get prompted when there's an actual program update that was applied.

Thanks!
--
I'll take "Things Only I Would Know" for $10,000.

erkme73

join:2009-12-02

reply to Mele20
My system rebooted without any warning. I clicked "do nothing" for the first 4 warnings during memory scan, then it systematically shut down. On reboot it tried to do a dos-level scan erasing system files. All my options are set to "ask what to do".



fatness
subtle
Janitor
join:2000-11-17
fishing
kudos:14
Host:
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TekSavvy
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Rants, Raves, and ..

reply to MarkAW

said by MarkAW:

Edit: avast is not to blame the user who allowed it to remove programs is to blame in my opinion.
I'd just like to say I don't agree with you. Avast sent out a bad update that flagged safe programs as unsafe programs on a rather massive level. The update went to Avast software that allows auto-updates, and allows auto-removal or auto-quarantine. A good share of this blame falls on Avast. This was not one of those quirky "is this one file infected or not" situations which people can handle with online file scanners or other means. This was affecting safe programs, including security programs and operating system files.
--
"I cannot teach him. The boy has no pants."


jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA
kudos:9

reply to onDvine
I am so glad that all is well here.

The two computers which were screwed up are A-OK now.
--
Printed on 100% recycled bytes



AB
Premium
join:2006-04-04
Leesburg, VA
kudos:3
Reviews:
·Verizon Online DSL

reply to fatness

said by fatness:

said by MarkAW:

avast is not to blame the user who allowed it to remove programs is to blame in my opinion.
I'd just like to say I don't agree with you. Avast sent out a bad update that flagged safe programs as unsafe programs on a rather massive level. The update went to Avast software that allows auto-updates, and allows auto-removal or auto-quarantine. A good share of this blame falls on Avast. This was not one of those quirky "is this one file infected or not" situations which people can handle with online file scanners or other means. This was affecting safe programs, including security programs and operating system files.
I have to agree with that.
And let's not forget that the vast majority of people who use computers are not tekkies and don't spend their time hanging around tech forums.
They're people who do a little surfing, use their e-mail, and do a couple of other odds and ends with their machines.
They wouldn't know a .dll from an .exe or a .txt from a byob.

All they want from Avast or any other A/V is to help protect them. They trust that the program is doing just that, and have no reason to doubt the program is doing that when it tells them a particular file is malware and needs to be dealt with.

Not much different from when an auto mechanic says you need a new flimbustrator for your oil elicitor, and that will be fifteen hundred bucks thank you (cash, checks, and credit cards accepted), and come back Tuesday to pick it up.

These are the people/programs that have been entrusted to take care of certain things, and if their recommendations are going to be ignored then there's not much point in having them as advisors or problem solvers to begin with.

dyanne1020

join:2009-12-03
West Newton, PA

reply to AB
Thanks again. I just needed a little extra 'boost' to give me the nerve to try a reboot. I did, and it worked.

I'm not so sure about all of the programs yet, but at least my OS isn't fubared.

I sure hope everyone else gets theirs working as well.

Whatta nightmare this has been!



AB
Premium
join:2006-04-04
Leesburg, VA
kudos:3
Reviews:
·Verizon Online DSL

said by dyanne1020:

Whatta nightmare this has been!
I hear that.

But the silver lining of this cloud is that you're now a member of DSLR.

If you play your cards right, you may even be given a key to the executive member washroom in a year or two.

julieinwv

join:2009-12-03
Clarksburg, WV

reply to onDvine
Thanks everyone (especially AB) for being here last night for my near meltdown. I was glad to find this forum. It sure helps when you find out you're not alone! I'm very fortunate in that I was able to put my files in the Chest then shut it off completely.. then to restore them (after finding out that it does, indeed, leave a copy of the file in the Chest - which is weird, I think).

What are the chances this will happen again anytime soon? Probably not very likely. Avast will be being extra careful as I'm sure they've lost plenty of users/customers. I'm sticking w/ them.

Thanks, again!


peggypwr1

join:2003-10-06
Fremont, CA

reply to onDvine
Have they issued a fix yet?



SparkChaser
Premium
join:2000-06-06
Downingtown, PA
kudos:3

said by peggypwr1:

Have they issued a fix yet?
I've updated and I'm still getting warnings

dyanne1020

join:2009-12-03
West Newton, PA

reply to AB

Re: False positive in Avast! or is it real?

Yes, I'm glad that I finally joined. Misery LOVES company.

I've been a lurker for sometime, just readin' about other problems that I've had. Many here seem to be very knowledgeable.

I'll probably be back to lurking in the "how do I transfer files from my old pc to my new one" or "how can I set up security on my modem/router" area now. lol

Oh that reminds me...I have Avast on the new laptop, but I haven't used it in a few days. When I turn it on, should I just do the update like I did here?


AB
Premium
join:2006-04-04
Leesburg, VA
kudos:3
Reviews:
·Verizon Online DSL

said by dyanne1020:

...I have Avast on the new laptop, but I haven't used it in a few days. When I turn it on, should I just do the update like I did here?
I don't see why not.
Having been powered down, it wouldn't have been affected by the buggy definitions file, and any definition file it now adds will be a newer, non-buggy release.

dragonfly888

join:2009-12-02

reply to SparkChaser
I'm happily using Avira Antivir since last night. It was a simple "flip" (download Avira, uninstall Avast, install Avira) to the new program. I hope to be able to trust Avast again in the near future... but I am not holding my breath.



Keizer
I'M Your Huckleberry
Premium,MVM
join:2003-01-20

said by dragonfly888:

I hope to be able to trust Avast again in the near future... but I am not holding my breath.
I don't understand comments like this. You can trust Avast right now with the same confidence that you had before this issue happened. It was a rare virus definition issue......one that I have never seen in all the years of using Avast. Matter of fact, you can probably trust Avast even more now because the creators are going to be watching every little move they make.


pog
Premium
join:2004-06-03
Kihei, HI

said by Keizer:

Matter of fact, you can probably trust Avast even more now because the creators are going to be watching every little move they make.
LOL! I was about to say something similar.

The folks at Avast are (hopefully) being hyper-vigilant about things right now. Perhaps not quite the case with Avira or AVG.

...or, in a metaphysical sense, it's just going to be some other AV's turn for a major screw up.

By hopping around from vendor to vendor, there's a risk of basically hitting every red light, so to speak.
--
My Site


38632383

join:2009-09-25
Houston, TX

reply to Anon

Re: False positive in Avast! or is it real?

said by Mele20:

Geez...I am getting so fed up with ALL AV programs. ...Avira 10 beta has no Ignore button either but that is early beta and if we testers have any influence it will be readded.
Concur ! I just had a customer report his Avira kept finding and blocking a file ( just one temp file ). Turns out the machine was crawling with a variety of malware. MBAM removed 4 gruesome looking nasties, trojans etc ( over 70 infected items including many registry entries ). A final pass with Kaspersky utility found and cured another virus. My conclusion is that I had better get the paid version of MBAM and ditch everything else.


La Luna
Survived Ashraful
Premium
join:2001-07-12
Warwick, NY
kudos:3

reply to Anon

said by Mele20:

..... and don't go to strange sites.

Define "strange sites".

And how do you know it's "strange" if you've never been there? Or are we all supposed only go to computer and security sites like you apparently do?
--
You can chain my body to the earth, but still my spirit flies!

KEEP THE GOVERNMENT OUT OF HEALTHCARE

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