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openbox9

join:2004-01-26
Alexandria, VA
kudos:2

reply to Kearnstd

Re: Let's look at the 4 points 1 by 1

said by Kearnstd:

what they need to do is not allow ETFs on renewed contracts when no phone upgrades have been made as part of the renewal.
Why would you renew a contract if you aren't upgrading a phone/device? Why don't you roll into a month-to-month contract?


insomniac
Oh Yeah
Premium
join:2002-09-22
Naperville, IL

One reason: changing your plan to a better one that wasn't previously offered.
--
If everything seems to be going well, you've obviously overlooked something.


openbox9

join:2004-01-26
Alexandria, VA
kudos:2

I've never incurred a contract or an extension of a contract for changing/upgrading service. I guess I've been lucky.


cyclone_z

join:2006-06-19
Ames, IA

said by openbox9:

I've never incurred a contract or an extension of a contract for changing/upgrading service. I guess I've been lucky.
I guess you have been. Back when I was a VZW customer, they required you to sign a new contract if you wanted to get a new plan. Until recently, they also required a new contract if you got more or less minutes. Or if you called them up. Or if you didn't. Pretty much anything. Ok those last two I made up, but it was almost that bad.

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