 en102Canadian, eh?
join:2001-01-26
Valencia, CA | reply to Rob
Re: How about this classic? In these mega corps like VZW, there's probably a group that defined what the programmers were to put into the system, and somewhere along the way (either programmer, or audit)a logic step is missing, and due to the programmer / business relationship, it is stuck in a 'NMP' finger pointing.
Eg. Programmer put in code that any messages/data access requires a $1.99 fee / month.
VZW sends out a text message monthly for 'free' with your balance.
User gets charged $1.99 data fee, but no txt message fee (as text is disabled).
Need some upper/middle management to step in and take care of the issue and eat crow. |
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| I would imagine that's exactly where it's starts, but if you read the insider quoted in the last Pogue column, it's highly inferred that at this point Verizon's fully aware of the problem -- they just don't want to fix it because it generates millions in additional revenues annually. For doing nothing (well I guess they have to incur their own support costs). Nice profit margin I think. |
