glinc
join:2009-04-07
New York, NY Reviews:
 ·Verizon FiOS
| Well..... Well, in my experience, customers get hit by this fee because their kids or themselves have itchy fingers and go on to explore Get It Now. But, as a good rep myself, I would cancel and block every single data feature on the phone besides text message unless customer wants to add this and add that.
Now, as per VZW policy....they will teach you not to block anything and leave it as it is unless customer tell you to block 'em or whatever. To avoid this kind of thing I just thing VZW should add all sorts of block on the phone but txt message and have the customer to request to remove any type of block. |
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| said by glinc:...customers get hit by this fee because their kids or themselves have itchy fingers and go on to explore Get It Now. But, as a good rep myself, I would cancel and block every single data feature on the phone besides text message... Let me explain about VZW: My kid HAS all data features blocked, and still was dinged with nearly $8 for 4MB. And his fingers are not itchy - he knows GIN is not available. |
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