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IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

4 edits
reply to 28619103

IPPlanMan considers the business tier

So if I were to get the business tier at my residence instead of the residential tier, I would pay 20-40 dollars more a month for "uncapped" usage according to the Official Comcast Twitter guy, "comcastcares" (who in actuality is Frank Eliason - Senior Director, Comcast National Customer Service) compared to the cap for 250GB of usage for the residential tier.

You raised congestion - Nothing would change at the local node, would it? No additional splitting would be done, would it? Suddenly, on the business tier, I could use as much as 10-20 times the internet that the residential cap allows.... So what effect would that have on the local node? Or would the effect be more on the "backend"? Differentiation to serve what purpose?

You raised pricing - How it is possible that Comcast can support multi-terabyte usage for only 20-40 dollars more than the residential tier at the same location? That amount relative to the supported usage is such a pittance, I don't think this has anything to do with price at all.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

1 edit
Do you currently have Comcast business service?


IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

3 edits
Not at this time... but that may change. It's all too easy to get to 250GB through normal use. (Mozy, Netflix Streaming, iTunes/AppleTV, Youtube, etc.)

AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

1 edit
That would seem to be your next logical course of action if your needs exceed 250 GB per month.


IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

1 edit
The business tier resembles an upsell... like Supersize fries...

AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

1 edit
said by IPPlanMan:

The business tier resembles an upsell... like Supersize fries...
Of course it is, an up-sell for a super-sized demand. However, more to the point, you have an option today, subscribe to the business service which you are electing not to exercise. So is the case you really don't have the need today or that you just prefer to complain frequently to your peers?


IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

2 edits
So is that the reason that the 250GB cap is where it is? Facilitates the upsell? We can't seem to get an answer from Comcast on the how or why 250GB was picked, or what makes it constitute excessive use. My whole point is that Comcast's residential tier capacity is being outpaced by the technological capabilities of the end equipment. The need is growing... but as Sofa said, "market differentiation". Keep the people capped at 250GB, and they'll think that's all the internet is... TV is for TV, Don't use Netflix Streaming... Instead use OnDemand/Premium channels.

It's not "differentiation" as much as it is "channeling" growth on Comcast's terms and service products. The cap lets them do that without really having to compete.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army


28619103
Premium
join:2009-03-01
21435

3 edits
• Many ISPs are picking a threshold as a commercial differentiator. Comcast is probably the highest with a threshold.
• I and many people use all the services you specified including TV streaming within the cap. I believe Netflix would probably say they are very successful within all the "excessive limitations" you claim.

As usual you twist others words, state corner cases, make speculative statements and fail to answer the questions posed.

Should you pay more if your service usage costs more than what you are billed for? Or should all the "email checkers" fund your usage?

AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

1 edit
reply to IPPlanMan
No, its the service offering available to residential customers. Comcast does provide an option for customers who have a higher requirement for bandwidth, their business service offering which you can subscribe to even at a residential location. The other option is to find another provider, which as you state you are in DC might be Verizon FIOS in the next couple of years. However, I also would be willing to bet by the time that installation option is available to you Verizon will have some sort of mechanism in place to differentiate their residential offering with residential usage patterns from their business offering with their typical usage patterns.

You are claiming Comcast is wanting to -force- people to remain with their traditional video product, but ironically, out of the video providers in the US Comcast happens to be the one making the largest effort to give people a certain amount of choice. Granted, its not quite open access or total choice yet, but it is closer to that than any other provider I believe.


IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1
reply to 28619103
said by 28619103:

Should you pay more if your service usage costs more than what you are billed for? Or should all the "email checkers" fund your usage?
That's not what I said at all.

Please show me how someone's internet binge costs you. Comcast already has different speed/cost tiers for users. Problem is that the cap is no higher for the 50/10 than it is for the 1/384.

Some honest questions:
1) Do you believe that you already pay too much for HSI?

2) I think answer to your questions/concerns is "metered" billing if you get the feeling that you're paying for the use of thers. Do you support that for Comcast HSI?
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army


sortofageek
Runs from Clowns
Premium,Mod
join:2001-08-19
kudos:23

1 recommendation

Are you wanting to discuss something about metered billing not already covered?

From the first post:

Metered Billing?
»Metered billing system, discussed many times
»If metered, What cost would you pay?
»Metered billing again
--
Join Team Helix * I am praying for these friends .


sortofageek
Runs from Clowns
Premium,Mod
join:2001-08-19
kudos:23

2 edits

1 recommendation

reply to IPPlanMan
said by user=IPPlanMan :

Problem is that the cap is no higher for the 50/10 than it is for the 1/384.

Hashed to death. Please, let's not keep going over and over this. This issue bothers you, even though it has been pointed out repeatedly:

There are different prices for different speed tiers. Higher prices buy you greater speed, not more bandwidth. If you want more bandwidth, it is available at yet a different price. As a consumer, I have choices. So do you. Talking about it forever in this topic isn't going to change that.

Is there anything new on this aspect of the topic?

said by IPPlanMan:

Some honest questions:
1) Do you believe that you already pay too much for HSI?
My honest answer is that I wouldn't pay the price if I didn't think it was fair. Short answer: no
--
Join Team Helix * I am praying for these friends .

WernerSchutz

join:2009-08-04
Sugar Land, TX
reply to IPPlanMan
We pay too much for HSI depending on what is provided. Speed is fine but the cap is not. I have no issue paying more for the business class, which I do, given the lack of competition and available alternatives, HOWEVER, the fact that that people have been kicked off even after trying to upgrade to this higher class service is an issue, not to mention our buddy from the "abuse" department and the lecture.


good one

@comcast.net
No one is forcing anyone to use Comcast. If you don't like their terms or the way they do business, then don't use their service.