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Butter

@rr.com
reply to Yankees77

Re: 40/5 "Road Runner Lightning" tomorrow

TO EVERYONE WHO IS THINKING ABOUT UPGRADING:
The bundled router that comes with the modem (its a modem/router combo) is an absolute piece of crap. There is absolutely no advanced settings in the router and also it has trouble working with Switches. If you have more than 4 wired devices you might have trouble connecting it to the router. There is a fix. You must call Brighthouse after the modem is installed to turn off the built-in router. Call up Brighthouse and go to the help desk and ask for Lightning support. Once there ask to setup the router in bridge mode. Some tech support people do not know what that means and try to send you to SMC Support (the maker of the modem). DO NOT LET THEM DO THIS. Ask to talk to the supervisor or insist that they are the ones who need to fix this. It took me two days to finally find a tech support guy who knew what he was doing. Once they setup the modem in bridge mode connect your router to port 1 of the modem. Unplug both the modem and router. Plug in the modem and let it completely boot up (a blue light will turn on). Then plug the router in



bigdaddy

join:2009-11-18
kudos:2

Is there a way to change the DNS settings in the SMC modem. I use OPENDNS and i need to change those settings. And when you have the router in bridge mode will the WI-FI WORK or is it disabled.

Thanks!



butter

@rr.com

No the wireless will no longer work if it is setup in bridge mode. Once it is in bridge mode it acts only as a modem, everything else is disabled. And furthermore, once it is setup in Bridge mode you cant even login to the modem to check SNR levels.
I don't think you can change the DNS server if you use the bundled router.
I cant stress how much the bundled router has been stripped of features. The only thing you can do is port forward. You cant setup static routes, use dyndns services, setup a VPN server, or check bandwith usage.
What gets me is that nobody has complained about this. I mean you would think the people upgrading to the Lightining service would be considered Power Users but when I talked to the tech he said that he has never been asked to setup the router in bridge mode before. That is mind boggling.


Zenophobe9

join:2008-01-10
Winter Haven, FL
reply to Butter

said by Butter :

TO EVERYONE WHO IS THINKING ABOUT UPGRADING:
The bundled router that comes with the modem (its a modem/router combo) is an absolute piece of crap. There is absolutely no advanced settings in the router and also it has trouble working with Switches. If you have more than 4 wired devices you might have trouble connecting it to the router. There is a fix. You must call Brighthouse after the modem is installed to turn off the built-in router. Call up Brighthouse and go to the help desk and ask for Lightning support. Once there ask to setup the router in bridge mode. Some tech support people do not know what that means and try to send you to SMC Support (the maker of the modem). DO NOT LET THEM DO THIS. Ask to talk to the supervisor or insist that they are the ones who need to fix this. It took me two days to finally find a tech support guy who knew what he was doing. Once they setup the modem in bridge mode connect your router to port 1 of the modem. Unplug both the modem and router. Plug in the modem and let it completely boot up (a blue light will turn on). Then plug the router in
Going through the BS right now... They keep sending me back and forth

Zenophobe9

join:2008-01-10
Winter Haven, FL

90 mins later and 3 level of tech support...

Basically... the tier 3 guys have to get there supervisor to approve the router to be in bridge mode. Then it goes to a pool and takes approx 10-15 mins to update. Now everything works as it did before brighthouse charged me $50.



sambowomble
Are you sure? If not check again
Premium
join:2009-11-23
Murfreesboro, TN
Reviews:
·Comcast
·Verizon Wireless..
·Time Warner Cable
·Bright House

I am now hitting 40. If you have avast, for some reason it is not going as fast with avast as a antivirus than any other antivirus system. Installed RR's CA and its hitting 40. Now just having random modem reboots, only without the reboots. The signal just drops, the WAN ip disappears and 10 minutes later. 20 drops in 1 day. Tech coming out tonight to PD.


reply to Butter

This is slightly off topic, but after getting Lightning the first thing I did was to call and have their router put into bridged mode.

When I perform a speed test with Road Runners testing server the results come back around 39.6 MBps. However when I run a speed test with any other online testing site the results are significantly lower sometimes as low as 16MBps. Which is pretty darn close to their cheaper package. I am aware that there are many variables that affect network speeds and that Brighthouse cannot control the speeds you receive after you go beyond their devices. I am only stating this a a caveat to potential subscribers and I am currently rethinking my subscription to Lightning. If everyone else bottlenecks around 20 megs I would prefer to save my money.



botld92z

@rr.com

Be careful of the sites you're running to. A lot of speed test sites out there are horrible.

I have best luck on speedtest.net and using Dallas and sometimes the north florida maclenny server is consistent for me as well, but not always.


Zenophobe9

join:2008-01-10
Winter Haven, FL

said by botld92z :

Be careful of the sites you're running to. A lot of speed test sites out there are horrible.

I have best luck on speedtest.net and using Dallas and sometimes the north florida maclenny server is consistent for me as well, but not always.
I find that from here in polk county that Atlanta and Dallas/Houston are pretty consistant.

rebus9

join:2002-03-26
Tampa Bay
Reviews:
·Verizon FiOS
·Bright House

3 edits

1 recommendation

said by Zenophobe9:

said by botld92z :

Be careful of the sites you're running to. A lot of speed test sites out there are horrible.

I have best luck on speedtest.net and using Dallas and sometimes the north florida maclenny server is consistent for me as well, but not always.
I find that from here in polk county that Atlanta and Dallas/Houston are pretty consistant.
Much of that is influenced by routing. BHN uses their Level3 transit sparingly (because it costs more), and tends to prefer their own national network (tbone) which was cobbled together when they acquired Adelphia.

Most of the traffic I've seen from the Tampa Bay region is routed through Dallas/FtWorth first, even if it's hitting an east coast destination. Worse, I've seen plenty of traffic take a leisurely TPA->DFW->Chicago->NYC or Wash DC path.

The speedtest.net server in Dallas is only ~35 ms away, whereas the Atlanta server is ~60 ms. Actually, the Atlanta server is reached via the path TPA->DFW->ATL.

The speedtest.net NYC server (hosted by OptimumOnline) is reached TPA->DFW->CHI->NYC.

quote:
Tracing route to speedgauge.optonline.net [167.206.8.140]
over a maximum of 30 hops:

3 10 ms 12 ms 12 ms gig10-0-0-2081.tampfledc-rtr2.tampflrdc.rr.com [65.32.36.238]
4 16 ms 11 ms 12 ms ge2-2-0.tampfledc-rtr4.tampflrdc.rr.com [65.32.13.66]
5 37 ms 85 ms 36 ms ge-2-1-0.cr0.dfw10.tbone.rr.com [66.109.6.106]
6 60 ms 60 ms 60 ms ae-2-0.cr0.chi30.tbone.rr.com [66.109.6.23]
7 91 ms 87 ms 90 ms ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
8 96 ms 89 ms 91 ms ae-0-0.pr0.nyc20.tbone.rr.com [66.109.6.157]
9 89 ms 87 ms 89 ms 66.109.9.134
(..snip..)

The above is a lengthy, tedious, pathetically sub-optimal route, especially when you realize they COULD easily reach the same destination via their Level3 transit-- but choose not to, most likely because using tbone is cheaper. Here's what the path WOULD look like if they did use Level3 (taken from a host in Tampa that is connected to Level3).

quote:
5 1 ms 1 ms 1 ms ae-14-14.car1.Tampa1.Level3.net [4.69.133.57]
6 1 ms 1 ms 1 ms ae-2-5.bar1.Tampa1.Level3.net [4.69.133.50]
7 21 ms 33 ms 19 ms ae-6-6.ebr2.Atlanta2.Level3.net [4.69.137.114]
8 28 ms 20 ms 20 ms ae-63-60.ebr3.Atlanta2.Level3.net [4.69.138.4]
9 40 ms 35 ms 36 ms ae-2.ebr1.Washington1.Level3.net [4.69.132.86]
10 34 ms 34 ms 34 ms ae-61-61.csw1.Washington1.Level3.net [4.69.134.130]
11 35 ms 34 ms 34 ms ae-62-62.ebr2.Washington1.Level3.net [4.69.134.145]
12 50 ms 39 ms 50 ms ae-4-4.ebr2.Newark1.Level3.net [4.69.132.102]
13 39 ms 39 ms 39 ms ae-2-52.edge2.Newark1.Level3.net [4.68.99.41]
(..snip..)

For comparison, Verizon routes it's Tampa Bay traffic through Atlanta. The path to the same server shown in the traceroute above is half the distance (latency) and goes straight up... TPA->ATL->DC->Newark->NYC. It's been my experience that Verizon has very good routing paths most of the time.

quote:
3 5 ms 5 ms 5 ms G9-1-553.TAMPFL-LCR-05.verizon-gni.net [130.81.97.186]
4 7 ms 7 ms 7 ms so-6-0-0-0.TPA01-BB-RTR1.verizon-gni.net [130.81.29.116]
5 19 ms 19 ms 19 ms so-7-3-0-0.ATL01-BB-RTR1.verizon-gni.net [130.81.19.30]
6 20 ms 19 ms 19 ms 0.so-7-1-0.XT1.ATL4.ALTER.NET [152.63.86.69]
7 20 ms 20 ms 19 ms 0.so-6-0-0.BR1.ATL4.ALTER.NET [152.63.86.169]
8 19 ms 20 ms 20 ms 67.111.23.121.ptr.us.xo.net [67.111.23.121]
9 20 ms 20 ms 21 ms te-4-1-0.rar3.atlanta-ga.us.xo.net [207.88.12.129]
10 44 ms 43 ms 44 ms te-11-0-0.rar3.washington-dc.us.xo.net [207.88.12.10]
11 70 ms 44 ms 44 ms ae0d0.mcr1.newark-nj.us.xo.net [216.156.0.22]
12 44 ms 44 ms 44 ms ae1d0.mcr1.nyc-ny.us.xo.net [216.156.1.9]
(..snip..)

So don't expect any decent speedtest results on paths that go around Red Robinhood's Barn before hitting the target, especially not from the Flash based tests.

Try this one and see what you get. »www.ispgeeks.com/wild/modules.ph···cityTest