how-to block ads
|
Uniqs:
873 |
Share Topic
 |
 |
|
|
 gatorkramKaBOOM BabyPremium
join:2002-07-22
Winterville, NC
kudos:2
 ·Suddenlink
| What gives? Why do so many people come out, and make up excuses, and in general support AT&T in stories like this? I'll never understand it.
If a story broke, about Exxon Moble gas stations selling 3/4 of a gallon, and saying it was a full gallon, EVERYONE would be up in arms, and supporting the law suit, etc etc.
It's the same damn thing...
You are sold a product, and expect to get it. And don't give me any of that bullshit "up to X speed". Would you except "up to 1 gallon" get real people.
--
Give me bandwidth or give me death!
»/testhistory/661871/4f240 | |
|   ptrowskiGot Helix?Premium
join:2005-03-14
Putnam, CT
kudos:4
 ·VOIPo
| Re: What gives? said by gatorkram:Why do so many people come out, and make up excuses, and in general support AT&T in stories like this? I'll never understand it. If a story broke, about Exxon Moble gas stations selling 3/4 of a gallon, and saying it was a full gallon, EVERYONE would be up in arms, and supporting the law suit, etc etc. It's the same damn thing... You are sold a product, and expect to get it. And don't give me any of that bullshit "up to X speed". Would you except "up to 1 gallon" get real people. Your analogy though is different as you don't pay monthly for the gas. Plus pumps are verified by the Weights and Measures departements. It would be nice if there was some time of real certification on that. People want the gas analogy but don't want metered billing. They want as much gas as they can get as fast as they get it (me too) but hate the idea of paying what you consume.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org | |
| | | JasonX
join:2008-04-08
Houston, TX | Re: What gives? said by r81984:ATT had to do it this ways since DSL is very, very limited by distance. I don't think this lawsuit is about distance limitations and the corresponding loss of speed. That may be in there too, but this primarily relates to the PPPOE overhead, as someone else pointed out. Even if you set up your PC in the darn central office, your speed would still be 15% less than the advertised speed. That's the misleading part. The advertised speed is absolutely unattainable. | |
| | |  r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX
 ·AT&T U-Verse
 ·AT&T DSL Service
 ·row44
| Re: What gives? said by JasonX:said by r81984:ATT had to do it this ways since DSL is very, very limited by distance. I don't think this lawsuit is about distance limitations and the corresponding loss of speed. That may be in there too, but this primarily relates to the PPPOE overhead, as someone else pointed out. Even if you set up your PC in the darn central office, your speed would still be 15% less than the advertised speed. That's the misleading part. The advertised speed is absolutely unattainable. If they advertise "up to 3 mbps" and you sync at 3 mbps then where is the lie?
Also I thought they changed it and now you will sync at a higher speed than the "Up to" advertised speed.
If in fact they changed this already, then what are these people suing over??? a $1.00??
--
Republicans: less fiscally conservative than that other party. | |
| | | | JasonX
join:2008-04-08
Houston, TX | Re: What gives? said by r81984:If they advertise "up to 3 mbps" and you sync at 3 mbps then where is the lie? If you don't think it's misleading to advertise a modem sync speed that no customer can ever take full advantage of in actual usage, then we disagree on what it means to be misleading.
said by r81984:If in fact they changed this already, then what are these people suing over??? a $1.00?? Quite the perverse incentive you've created there: "I robbed you for years, but because I've stopped now, I don't owe you anything." Nice. | |
| | | | | r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44
| Re: What gives? said by JasonX:Quite the perverse incentive you've created there: "I robbed you for years, but because I've stopped now, I don't owe you anything." Nice. How do you quantify a loss?
Unless you were maxing out your speed 24/7 then you were still able to download everything you wanted, but it took you a little bit longer.
According to many people who posted on DSLreports from the capping articles, no one ever maxes out their connections.
There are two reasons for a class action lawsuit 1. get the company to change 2. recover damages.
In this case there really are no quantifiable damages and the company already changed so what are they trying to accomplish with a lawsuit??
--
Republicans: less fiscally conservative than that other party. | |
| | | | | | | | Re: What gives? said by r81984:said by JasonX:Quite the perverse incentive you've created there: "I robbed you for years, but because I've stopped now, I don't owe you anything." Nice. How do you quantify a loss? Unless you were maxing out your speed 24/7 then you were still able to download everything you wanted, but it took you a little bit longer. There are two reasons for a class action lawsuit 1. get the company to change 2. recover damages. In this case there really are no quantifiable damages and the company already changed so what are they trying to accomplish with a lawsuit?? What the frick are you talking about? You were sold a product advertised at a certain speed and quality, and you get less than that. That`s the loss. Your belief that somehow a physical, tangible loss needs to occur is just stupid. Obviously consumers are being gipped. It`s as simple as that.
And just because they changed their practice now doesn`t absolve them of their previous eggregrious behavior. | |
| | | | | | | r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44
| Re: What gives? said by sonicmerlin:What the frick are you talking about? You were sold a product advertised at a certain speed and quality, and you get less than that. That`s the loss. Your belief that somehow a physical, tangible loss needs to occur is just stupid. Obviously consumers are being gipped. It`s as simple as that. And just because they changed their practice now doesn`t absolve them of their previous eggregrious behavior. What are you talking about, they advertised "Up to X speed". You will get lower speeds based on distance, no one lied.
If there was no tangible loss then what you will sue for???
You can't sue to reclaim money because you did not lose any so you sue with the goal to get them to change.
Now if they already changed because of customers complaining then what is the point of suing, the goal was already accomplished???
--
Republicans: less fiscally conservative than that other party. | |
|
| | | | | What gives? Bend over and take it with a shrug! Hell, I was provisioned at up to8.0/768 by Earthlink after 5 years of being provisioned at 1.5/256-the fastest the former Earthlink said they could offer . They(Sales) kept hounding me and told me that my line was already approved for the fastest speed. I went for the phone, DSL and VOIP bundle and have ended up fighting them for three years now. They still charge me for the fastest DSL speed then turn around and say they can only deliver 1.5/384. Unfortunately I work from Home and cannot afford to dump them and stay employed. I dropped VOIP because I couldn't maintain enough throughput running VOIP and download/upload of data. Download a file from the main office and my VOIP cracked and garbled. No, the various TELCO's are fleecing those people and places any way they can and the FCC and other govt agencies are letting them do it because the TELCOS buy the best politicians that their ill-gotten money can buy. Bait and switch, false advertising failure to fulfill contracts and deliver on advertised throughputs. Someday there will be someone with cojones in charge of oversight but I doubt if I live to see that day. | |
| | | | | r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44
| Re: What gives? Bend over and take it with a shrug! said by BCSman :
Hell, I was provisioned at up to8.0/768 by Earthlink after 5 years of being provisioned at 1.5/256-the fastest the former Earthlink said they could offer . They(Sales) kept hounding me and told me that my line was already approved for the fastest speed. I went for the phone, DSL and VOIP bundle and have ended up fighting them for three years now. They still charge me for the fastest DSL speed then turn around and say they can only deliver 1.5/384. Unfortunately I work from Home and cannot afford to dump them and stay employed. I dropped VOIP because I couldn't maintain enough throughput running VOIP and download/upload of data. Download a file from the main office and my VOIP cracked and garbled. No, the various TELCO's are fleecing those people and places any way they can and the FCC and other govt agencies are letting them do it because the TELCOS buy the best politicians that their ill-gotten money can buy. Bait and switch, false advertising failure to fulfill contracts and deliver on advertised throughputs. Someday there will be someone with cojones in charge of oversight but I doubt if I live to see that day.
It sounds like after 5 years they put you on a remote terminal which allowed you to sync at higher speeds or they changed to different equipment with better range like VDSL2.
Also, you could have used Qos on your router or VOIP ATA to ensure your VOIP would always have enough bandwidth to work no matter how much you were transfering.
--
Republicans: less fiscally conservative than that other party. | |
|
| Yamaki
join:2008-09-22
Narberth, PA | It's not even the distance issue...if Verizon can provide speed X at distance Y, there's no reason AT&T should be providing speed X/4 at the same distance. Also, for people who are close to the CO, it's unacceptable to get a speed less then advertised. If they're only going to offer 2.5mb, they should only advertise 2.5mb.
I have a verizon DSL line and a verizon FiOS connection at 2 separate locations. The DSL line is provisioned for 3mbps and gets exactly that, whereas the FiOS line is provisioned for 15/5 and gets 25/20.
I also have an iPhone on AT&T. While their data speeds are good when there's nobody around, populated areas render the phone unusable. That's unacceptable. | |
| | | r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44
| Re: What gives? said by Yamaki:The DSL line is provisioned for 3mbps and gets exactly that Verizon uses pppoe, so if your line is provisioned at 3mbps you will only get around 2.5 mbps after the overhead of the pppoe.
If you are getting 3mpbs then your line must be provisioned for more speed, something like 3.5mbps.
--
Republicans: less fiscally conservative than that other party. | |
| | | |  AMDUSERPremium
join:2003-05-28
Earth
kudos:1
·RoadRunner Cable
2 edits | Re: What gives? Verizon over provisions the line so you get what you sign up for.
The 3 Meg they have is setup to sync at about 3352 kbps. Also, in some areas they use DHCP [exGTE] and not PPPoE [exBA] to connect. [With FiOS, it is DHCP, no matter if exGTE or exBA service area.] | |
| | | | | | | | | | | AMDUSERPremium
join:2003-05-28
Earth
kudos:1 Reviews:
·RoadRunner Cable
| Re: What gives? said by r81984:I know this. I thought all exGTE areas are now all PPPoe. Also, I thought ATT now overprovisions their lines so this whole class action lawsuit is pointless since they already made the change. No, exGTE, still uses DHCP.. a relative of mine ordered dsl from them about 1 year ago or so. It was DHCP.. no pppoe setup, just connected the modem to the phone jack and computer and it was working.
As for 'ATT now overprovisions their lines' is very unlikely. A friend of mine has the 6 Meg / DSL Direct Elite. The modem does sync at 6016 kbps. [AT&T does use PPPoE, except U-Verse].
A speed test on Speakeasy indicated it was roughly 5 Meg internet service. [As AT&T does not overprovision to account for ATM or PPPoE overhead -about 16-17%).] Meaning you are only getting about 83% of the rated service | |
| | | | | | | |
| | dynodbPremium,VIP
join:2004-04-21
Minneapolis, MN | said by Yamaki:It's not even the distance issue...if Verizon can provide speed X at distance Y, there's no reason AT&T should be providing speed X/4 at the same distance. Also, for people who are close to the CO, it's unacceptable to get a speed less then advertised. If they're only going to offer 2.5mb, they should only advertise 2.5mb. Assuming there's no congestion or artificial caps, they probably are delivering the full 3Mb to your modem. However, not all of that 3Mb is TCP/IP measured by a speed test.
It's the way telcos have traditionally sold datacom services, going back long before consumer broadband. An ISP who orders an ATM DS3 or OC3 is going to experience the same kind of thing.
From a consumer standpoint it might be misleading, but from the provider's point of view, they're delivering what was promised. | |
|
| |
|
