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AuthorAll Replies

huntdog

join:2005-10-04
Olive Branch, MS
Reviews:
·Cricket Broadband

reply to Ring Trip

Re: Merger question

browniept is right,

CTEL in this area is completely unreliable and slow at best. I have contacted Tech Support so many times it's not even funny. after a couple days of contacting them it will get better for a short time,it seems to be a "bottle neck" issue .

and it only seems to get better after you get past the first level or so of Tech Support.(cookbook tech support).I understand they have to go though those steps in the beginning,but after calling 4,5,10 times within a few days,you can pretty much bet those steps have been covered and covered again!

I have sent them so many "trace routes",speed tests" (at their request).
CTEL Tech Support has come out and ran test and with their equipment,and agree the problem is on CTEL end.
always seems to be with the Lightcore servers in Monroe La.

huntdog

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