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to wth
Re: New Mediacom EmailWe do apologize for this issue and are currently working to restore the email. As stated, there have been a few issues with the new system. I assure you, this has been given high priority and we are working to get this issue resolved as soon as possible.
Deleted emails reappearing is mainly related to timing and should not happen in the future. Please delete the unwanted mail.
We have been having issues with delays and not being able to receive emails. I assure you the email has not been lost. We expect all the delay issues to be resolved within the next 48 hours.
There should be no need for changes to the outbound or inbound email servers that are already set up. There was a slight issue, but it has been corrected.
Once again, we apologize and are working to get all the issues resolved. Thank you for your patience and understanding. |
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Trouble Now
Anon
2009-Dec-11 12:16 pm
I did change my in and out and SSL to the settings suggested above AND it does work. I am able to SEND email (which I have not been able to do for a day and a half) from Outlook! |
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kb0nly join:2003-07-25 Tyler, MN |
kb0nly
Member
2009-Dec-11 12:19 pm
Just verified with my local service tech..
Server change is required according to him, and he has reset the servers on 15 computers since hitting the road this morning...
Sorry it took so long to verify and post this, DSL Reports was giving me a 503 error after hitting refresh. |
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RadioOp
Anon
2009-Dec-11 12:21 pm
That must be an issue in your area only. I am able to ping either server without issue... |
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kb0nly join:2003-07-25 Tyler, MN |
kb0nly
Member
2009-Dec-11 12:30 pm
Could be just our area not sure, but i do know from the service tech he was told that ALL NEW customers must be setup to connect to mediacombb.net instead of the old settings.
So that tells me its going to be a permanent change here at least.
I also get the security certificate warning, not every time i send, but usually every time i open windows live mail. I assume its not setup correctly yet on their end, but its a small price to pay clicking on that warning and being able to send and receive email again finally!!
After changing servers i had to download 63 emails, they were my normal emails i would have expected to see the last couple days. I thought at first the receive was working ok with the old mail.mchsi.com server but i guess not as i only got two emails today before changing, and i think i had a total of 4 or 5 all day yesterday, and maybe 7 or 8 the day before that. Now i got 63 emails and no duplicates from the new server. |
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your moderator at work
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to MediacomJoel
Re: New Mediacom EmailWell its nice that youre all working on the problem, Joel, and we appreciate that effort, and your report on the progress. But, over the summer subscribers in my area (QCs) were routinely without any service at all because of technical issues at Mediacom, and now this mail problem is causing widespread problems. I pay $35 a month just for internet service, and for that kind of money I expect professional quality, not this kind of crap. |
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CRLB @kiesling-wdm.com |
CRLB
Anon
2009-Dec-11 3:45 pm
JOEL - Droid is not recognizing any of the servers - old or the new mediacombb - any idea whats up with that? |
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tarispissed to ricoricola
Anon
2009-Dec-11 3:46 pm
to ricoricola
Wish I could get it that cheap! I have to pay 49.99 /mo.!!!! WTF???? That's horse crap!!! |
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ricoricola
Anon
2009-Dec-11 4:03 pm
Geez, tarispissed- where are you located? BTW, Mediacom is famous for offering a range of prices for their services; they start at the highest and only charge the lowest if you force them to. Mediacom's M.O. is "screw everybody and let God sort it out" (lol). I'd Complain; remember, the squeaky wheel gets the grease. |
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1 recommendation |
to tarispissed
So when are Mediachimp going to drop the next bomb and tell us...we all get new emails addresses! |
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k9iua6 join:2004-05-23 Dubuque, IA 1 edit |
k9iua6
Member
2009-Dec-11 4:06 pm
said by ddwashbu:So when are Mediachimp going to drop the next bomb and tell us...we all get new emails addresses! As I understand it (reported recently, but I can't remember where), existing accounts prior to a recent point in time stay with their old address (@mchsi.com), and only newer accounts are getting the new address (@mediacombb.net). I tested webmail on both mail.mchsi.com and mail.mediacombb.net, sending out test messages, and both went out under the @mchsi.com e-mail account that I currently have. |
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IowaMan Premium Member join:2008-08-21 Grinnell, IA |
to tarispissed
he is on a contract at $19.95 for 3mb plus a $15 for no other service
you are on the 12mb plan at 49.95 for 1 year |
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tarispissed to ricoricola
Anon
2009-Dec-11 4:27 pm
to ricoricola
I am in Indiana. Hell, they had an office here in town until this summer. They closed it and now you have to go 25 miles to the nearest office. There is NO phone listing for the local office to call and when I call tech support, they are ....who knows where??? I call them to report an outage and 9 times out of 10, they tell me they show no problem. I have basic plus cable with the cheapest internet package and pay $115.00 /mo.!!!!! That is Y I am so pissed when there are so many outages and screw ups like this. They know they can charge us like that because there are no other cable providers in my town area. That's why i wish Comcast would come to this town and stomp on Mediacom's nuts!!!!! |
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said by tarispissed :
I wish Comcast would come to this town and stomp on Mediacom's nuts!!!!! Well, I hate to break it to you, but Comcast is likely not much better. Go looking through their forum and you'll find many complaints. |
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tarispissed
Anon
2009-Dec-11 4:42 pm
Yes, I know but it will be competition and would possibly create a price cut or special offers. Mediacom has the area by the balls because they are the only providers and they charge high prices. |
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1 recommendation |
to tarispissed
Unfortunately, we are living in a time when corporations can pretty much do whatever the F they want to do to whoever they want to do it to. Im nearly sixty years old and believe me when I tell you that it didnt used to be that way. We do, of course, have a choice in these matters: if everyone joined together we would have the power to force a change. But unfortunately (again) we also live in a time when people dont join together very well. This is the real Brave New World you probably read about in your youth.
And I agree with lotusracer: Comcast, Mediacom, or whoever- its all the same. |
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Trouble Now
Anon
2009-Dec-11 5:41 pm
I will bet Mediacom will have this fixed by tomorrow because they will need to reboot their whole system and can't during the work week because of business use (legal). |
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