| reply to wth
Re: Official Mediacom Email Discussion Thread I have been a Mediacom customer for around 10 years. First in Knoxville Ia and now in Cedar Rapids. Cable, phone, internet..the works. This has been the biggest hiccum-up they've ever had.
And it's E-Mail!!! Good grief. If you are spending your time b!tching about not getting email..pick up the phone!! Your perfect INTERNET access hasn't been affected has it? What would happen if you couldn't get here to b!tch about your email? WELL..you wouldn't have access to the internet huh!!
And if you based your business around using Mediacom email..USE THE PHONE!! Talk to your customers.
I'm a techie slave for 15 yrs. It's what I do for a living. They made a switch on their email servers and it's obviously not working out as planned. I made the switch to mail.mediacombb.net for the servers. Didn't change ports..because that's what the mediacom dude said here (not gonna backtrack but I appreciate the info) The people from mediacom that come here..you have my sympathy..and respect.
A word of advice. If you have 500 emails in your Inbox..you will get them again!! Be organized and if you don't need it..delete it. Otherwise it stays on the servers and will be re-delivered during this process. Bottom line is you won't lose anything..anything you sent will be delivered..and anything you already have will be re-delivered.
It will all work out..and you won't give it a second thought come next Weds. And if your business counts on email?? Search for an email business account.
Geezz..wore me out. Sh!t..this 12 pages is like the roads on 380.; |
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| said by Dave Wiliams :
I have been a Mediacom customer for around 10 years. First in Knoxville Ia and now in Cedar Rapids. Cable, phone, internet..the works. This has been the biggest hiccum-up they've ever had.
I've been a customer just as long as you have. Their DNS transition, a few years ago, must have escaped you. It was a hot topic on this forum that impacted many customers and flooded call centers. |
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| reply to Dave Wiliams
15 years huh? and in those 15 years did you ever implement a new system on production servers with out first doing an in house beta? and then rolling it out one server at a time just in case there was problems? because, last i checked, that was SOP for most tech business.. as for telling some one basically not to use mediacom mail, guess what? its what they pay for and they have every dang right to b!tch about it. more so if they have a business account that some people "insist" gives them a better service experience. |
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 ahent
join:2006-10-06
Johnston, IA | reply to Dave Wiliams
said by Dave Wiliams :
And it's E-Mail!!! Good grief. If you are spending your time b!tching about not getting email..pick up the phone!! Your perfect INTERNET access hasn't been affected has it? What would happen if you couldn't get here to b!tch about your email? WELL..you wouldn't have access to the internet huh!!
And if you based your business around using Mediacom email..USE THE PHONE!! Talk to your customers.
If I were just shooting the sh!t with my friends this would be no big deal, but when everything you do nowadays is handled by email and email confirmation it is a problem. Paying my bills, transfering money, etc., etc. It is an important product now. And don't get me started on the people who say it is free, it is like saying I am not invoiced specifically for the guide on the cable box, but it is included in the price as a service given with their product that makes said product better and more useful. |
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| reply to Dave Wiliams
Are you saying we should change our incoming and outgoing pop and smtp settings mail.mediacombb.net?. Currently mine are set at mail.mchsi.com. I am able to send a couple of messages but everytime a send a message to a hotmail user (my BFF), they are rejected with the following info. Any help, do we need to change setting in outlook?
" host mx3.hotmail.com[65.54.188.126] said: 550 SC-001 Mail
rejected by Windows Live Hotmail for policy reasons. Reasons for rejection
may be related to content with spam-like characteristics or IP/domain
reputation problems. If you are not an email/network admin please contact
your E-mail/Internet Service Provider for help. Email/network admins,
please visit »postmaster.live.com for email delivery information and
support (in reply to MAIL FROM command) |
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