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NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:4 Reviews:
 ·SONIC.NET
·Pacific Bell - SBC
| reply to deldsl
Re: I hope it helps CA as well.... Scam, scam, scam. You are seriously posting in the wrong forum. You need to be posting over here:
»Scam and Phishbusters
And do yourself a favor: Hire an attorney and sue the pants off of the bastidges. Or post here, if you just want to blow of steam:
»Rants, Raves, and Praise
I am not ignoring your "water in the box" issue. However, if the plant can't sustain the advertised rate, for whatever reason, and they won't upgrade the plant, they should offer, and you should request, a downgrade to the level of service the plant will sustain, which will lower your bill.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum | |
deldsl
join:2009-09-18
San Francisco, CA | Do you read the posts of others and what they say happened. Not only as I stated in these forums, but in other forums including At&t's own. The articles about other services they provide as well. I was at the level below Pro cant remember what they call it. If I wanted more speed then I should move up to Pro, that was the solution. That is the solution they are giving at the bottom of their own speedtest. In my case, as in others, if they are doing this with the knowledge that it will not be achieved. Guilty as charged. I posted here because my experience is in line with this article. I know from experience there are many who RANT against the truth as you do. RANTING in defense of wrongdoers, take your post over there. AT&T has the lawyers, but you include this with your rant. Moving to Comcast, and needing lawyers is not what they advertise their valued customers will need, is it? I am not alone in my experience, whether in CA or elsewhere, and whether I can attain a lawyer or not. As I stated I'll be watching for the outcome, you go ahead and RANT. Oh, deldsl stands for deliver dsl, because of the facts and truth of my experience. | | |
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NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:4 Reviews:
·SONIC.NET
·Pacific Bell - SBC
1 edit | said by deldsl:Do you read the posts of others and what they say happened. <redacted rant>
Okay, now that I have vented, allow me to continue. Yes, I read the posts. And offer the best advice I know for the circumstances.
Not only as I stated in these forums, but in other forums including At&t's own. The articles about other services they provide as well. I was at the level below Pro cant remember what they call it. If I wanted more speed then I should move up to Pro, that was the solution.
Would that it were that simple. I am currently on Pro. Even if I was willing to pay for it, I am ineligible for Elite. If I tried, and if AT&T actually processed the order, the service would be spotty, and unreliable, and (assuming I didn't know better) I'd be here ranting about this scamming company.
I am not above recommending the competition. I had a friend who, no matter how hard I tried to work on his behalf, could not get above 384 kb/s down on his AT&T DSL line. His line attenuation of 63.0 dB suggested that his loop was just too long to sustain a higher speed. So I suggested he might be happier with Comcast cable Internet. So far, he is.
That is the solution they are giving at the bottom of their own speedtest. In my case, as in others, if they are doing this with the knowledge that it will not be achieved. Guilty as charged. I posted here because my experience is in line with this article. I know from experience there are many who RANT against the truth as you do. RANTING in defense of wrongdoers, take your post over there. AT&T has the lawyers, but you include this with your rant.
Eh? Me rant? Not until this very post (but I redacte the mostly useless rant; because it served no purpos, other than to attract the unwanted attention of the mods to my post. Yes, there is a trickle of blood at my lips. Biting one's tongue can be painful.)
Moving to Comcast, and needing lawyers is not what they advertise their valued customers will need, is it?
DSL has technical limitations. If your line conditions don't support the highest speed tier, you shouldn't be able to get it. There are posters to this very set of AT&T forums who complain loudly because the order system has locked them out from getting a higher tier. Sometimes the system is broken, and they are wrongly listed in the DB as too far. Many other times it is right, and when they post their line numbers, it shows.
I am not alone in my experience, whether in CA or elsewhere, and whether I can attain a lawyer or not.
However, for every horror story like yours, exists at least ten others where the situation is not even close to your experience. And the ones with no trouble at all generally don't even post here.
As I stated I'll be watching for the outcome, you go ahead and RANT. Oh, deldsl stands for deliver dsl, because of the facts and truth of my experience.
The outcome, whichever way it blows, will only benefit the attorneys. And the fact of the lawsuit may be part of the reason I am facing a price hike, next year, which might result in my having to step back to the next lower speed tier for economic reasons. My line can support Pro, but after a price hike, my pocket book likely will not. Thanks for being the "Dog in the Manger".
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum | |
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