1 edit | It's nice to see.. It's nice to see that the Bill Kula's of the world actually come here, read our comments and then try to make things right.
Bill, if your product is that HOT, you should provide a fire extinguisher with every 7 mbps install! |
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| Agreed. Thanks for having the balls to actually post here. Regardless of the situation, its nice to know that someone will speak up.
My recent experiences w/ VZ have ranged from bad to really bad....so much so that one of their engineers sympathized with my situation and said "I know I shouldn't say this, but we're impossible to deal with...."
That's bad. |
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 toddbs98
join:2000-07-08
North Little Rock, AR | reply to qworster
Yes it is nice to see a spokesperson from Verizon come in and post free advertising on the site while not really dealing with the issue at hand.
Isn't it funny how none of the calls where customers have problems with the customer service rep are "recorded for training purposes".
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Patriots always speak of dying for their country never killing for it. Bertrand Russell
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| The customer in question, as I wrote, is being talked to live by our customer service team. I'll post more once the customer decides what he would like to do. The real issue here is taking care of our customers and affirming that we provided poor service.
Not all individuals who read sites such as this one, are aware of the various offers we provide. That is the reason for the DSL background. -- Bill |
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nonymousPremium
join:2003-09-08
Glendale, AZ Reviews:
 ·Callcentric
| said by Bill Kula :
The customer in question, as I wrote, is being talked to live by our customer service team. I'll post more once the customer decides what he would like to do. The real issue here is taking care of our customers and affirming that we provided poor service.
Not all individuals who read sites such as this one, are aware of the various offers we provide. That is the reason for the DSL background. -- Bill
Some are.  |
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